{"id":20786,"date":"2024-11-08T11:44:41","date_gmt":"2024-11-08T03:44:41","guid":{"rendered":"https:\/\/www.yunshan.net\/blog\/?p=20786"},"modified":"2024-11-08T11:44:41","modified_gmt":"2024-11-08T03:44:41","slug":"%e6%b7%b1%e5%85%a5%e6%8e%a2%e7%a9%b6%e6%95%85%e9%9a%9c%e6%a0%b9%e5%9b%a0%e5%88%86%e6%9e%90%ef%bc%8c%e9%99%8d%e4%bd%8e%e6%95%85%e9%9a%9c%e7%8e%87","status":"publish","type":"post","link":"https:\/\/www.yunshan.net\/blog\/archives\/20786.html","title":{"rendered":"\u6df1\u5165\u63a2\u7a76\u6545\u969c\u6839\u56e0\u5206\u6790\uff0c\u964d\u4f4e\u6545\u969c\u7387"},"content":{"rendered":"

\t\t\t\t\u5728\u73b0\u4ee3\u4f01\u4e1a\u548c\u7ec4\u7ec7\u4e2d\uff0c\u6545\u969c\u6839\u56e0\u5206\u6790<\/a><\/a>\uff08Root Cause Analysis, RCA\uff09\u662f\u786e\u4fdd\u7cfb\u7edf\u7a33\u5b9a\u6027\u548c\u6301\u7eed\u6539\u8fdb\u7684\u5173\u952e\u73af\u8282\u3002\u6df1\u5165\u63a2\u7a76\u6545\u969c\u6839\u56e0\uff0c\u4e0d\u4ec5\u80fd\u6709\u6548\u964d\u4f4e\u6545\u969c\u7387\uff0c\u8fd8\u80fd\u63d0\u5347\u6574\u4f53\u8fd0\u8425\u6548\u7387\u548c\u670d\u52a1\u8d28\u91cf\u3002\u672c\u6587\u5c06\u8be6\u7ec6\u63a2\u8ba8\u6545\u969c\u6839\u56e0\u5206\u6790<\/a><\/a>\u7684\u91cd\u8981\u6027\u3001\u5e38\u7528\u65b9\u6cd5\u3001\u5b9e\u65bd\u6b65\u9aa4\u4ee5\u53ca\u5982\u4f55\u901a\u8fc7\u8fd9\u4e00\u8fc7\u7a0b\u964d\u4f4e\u6545\u969c\u7387\u3002<\/p>\n\n\n\n\n

\u4e00\u3001\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u91cd\u8981\u6027<\/h3>\n\n\n\n\n
    \n\n\n
  1. \u63d0\u9ad8\u7cfb\u7edf\u7a33\u5b9a\u6027<\/strong>\uff1a\u901a\u8fc7\u8bc6\u522b\u548c\u89e3\u51b3\u6839\u672c\u539f\u56e0\uff0c\u53ef\u4ee5\u907f\u514d\u540c\u7c7b\u6545\u969c\u7684\u518d\u6b21\u53d1\u751f\uff0c\u4ece\u800c\u63d0\u9ad8\u7cfb\u7edf\u7684\u7a33\u5b9a\u6027\u548c\u53ef\u9760\u6027\u3002<\/li>\n\n\n\n\n
  2. \u964d\u4f4e\u8fd0\u7ef4\u6210\u672c<\/strong>\uff1a\u9891\u7e41\u7684\u6545\u969c\u4f1a\u5bfc\u81f4\u9ad8\u6602\u7684\u7ef4\u4fee\u548c\u8fd0\u7ef4\u6210\u672c\uff0c\u6839\u56e0\u5206\u6790\u6709\u52a9\u4e8e\u51cf\u5c11\u8fd9\u4e9b\u4e0d\u5fc5\u8981\u7684\u5f00\u652f\u3002<\/li>\n\n\n\n\n
  3. \u63d0\u5347\u5ba2\u6237\u6ee1\u610f\u5ea6<\/strong>\uff1a\u7cfb\u7edf\u7a33\u5b9a\u6027\u7684\u63d0\u5347\u76f4\u63a5\u5173\u7cfb\u5230\u7528\u6237\u4f53\u9a8c\uff0c\u51cf\u5c11\u6545\u969c\u53d1\u751f\u6709\u52a9\u4e8e\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002<\/li>\n\n\n\n\n
  4. \u4fc3\u8fdb\u6301\u7eed\u6539\u8fdb<\/strong>\uff1a\u6839\u56e0\u5206\u6790\u4e0d\u4ec5\u662f\u89e3\u51b3\u95ee\u9898\u7684\u624b\u6bb5\uff0c\u66f4\u662f\u6301\u7eed\u6539\u8fdb\u7684\u9a71\u52a8\u529b\uff0c\u6709\u52a9\u4e8e\u4f01\u4e1a\u4e0d\u65ad\u4f18\u5316\u6d41\u7a0b\u548c\u63d0\u5347\u7ba1\u7406\u6c34\u5e73\u3002<\/li>\n\n\n<\/ol>\n\n\n\n\n

    \u4e8c\u3001\u5e38\u7528\u7684\u6545\u969c\u6839\u56e0\u5206\u6790\u65b9\u6cd5<\/h3>\n\n\n\n\n
      \n\n\n
    1. \u9c7c\u9aa8\u56fe\uff08Ishikawa Diagram\uff09<\/strong>\uff1a\u4e5f\u79f0\u4e3a\u56e0\u679c\u56fe\uff0c\u901a\u8fc7\u5c06\u95ee\u9898\u5206\u89e3\u4e3a\u591a\u4e2a\u5b50\u539f\u56e0\uff0c\u5e2e\u52a9\u56e2\u961f\u7cfb\u7edf\u5730\u8bc6\u522b\u6839\u672c\u539f\u56e0\u3002<\/li>\n\n\n\n\n
    2. \u4e94\u95ee\u6cd5\uff085 Whys\uff09<\/strong>\uff1a\u901a\u8fc7\u8fde\u7eed\u95ee\u4e94\u4e2a\u201c\u4e3a\u4ec0\u4e48\u201d\uff0c\u9010\u6b65\u6df1\u5165\u95ee\u9898\u7684\u672c\u8d28\uff0c\u627e\u5230\u6839\u672c\u539f\u56e0\u3002<\/li>\n\n\n\n\n
    3. \u6545\u969c\u6811\u5206\u6790\uff08Fault Tree Analysis, FTA\uff09<\/strong>\uff1a\u4ece\u9876\u5c42\u4e8b\u4ef6\u51fa\u53d1\uff0c\u9010\u5c42\u5206\u89e3\uff0c\u627e\u51fa\u5bfc\u81f4\u6545\u969c\u7684\u5404\u79cd\u53ef\u80fd\u539f\u56e0\u3002<\/li>\n\n\n\n\n
    4. \u6839\u672c\u539f\u56e0\u5206\u6790\uff08Root Cause Failure Analysis, RCFA\uff09<\/strong>\uff1a\u7ed3\u5408\u591a\u79cd\u5de5\u5177\u548c\u65b9\u6cd5\uff0c\u7cfb\u7edf\u5730\u5206\u6790\u6545\u969c\u539f\u56e0\u3002<\/li>\n\n\n\n\n
    5. \u516d\u897f\u683c\u739b\uff08Six Sigma\uff09<\/strong>\uff1a\u901a\u8fc7DMAIC\uff08\u5b9a\u4e49\u3001\u6d4b\u91cf\u3001\u5206\u6790\u3001\u6539\u8fdb\u3001\u63a7\u5236\uff09\u6d41\u7a0b\uff0c\u7cfb\u7edf\u5730\u89e3\u51b3\u95ee\u9898\u3002<\/li>\n\n\n<\/ol>\n\n\n\n\n

      \u4e09\u3001\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u6b65\u9aa4<\/h3>\n\n\n\n\n
        \n\n\n
      1. \u95ee\u9898\u5b9a\u4e49<\/strong>\uff1a\u660e\u786e\u8981\u5206\u6790\u7684\u6545\u969c\u73b0\u8c61\uff0c\u786e\u4fdd\u56e2\u961f\u5bf9\u95ee\u9898\u7684\u7406\u89e3\u4e00\u81f4\u3002<\/li>\n\n\n\n\n
      2. \u6570\u636e\u6536\u96c6<\/strong>\uff1a\u6536\u96c6\u4e0e\u6545\u969c\u76f8\u5173\u7684\u6240\u6709\u6570\u636e\uff0c\u5305\u62ec\u65f6\u95f4\u3001\u5730\u70b9\u3001\u9891\u7387\u3001\u5f71\u54cd\u8303\u56f4\u7b49\u3002<\/li>\n\n\n\n\n
      3. \u539f\u56e0\u5206\u6790<\/strong>\uff1a\u8fd0\u7528\u4e0a\u8ff0\u65b9\u6cd5\uff0c\u7cfb\u7edf\u5730\u5206\u6790\u53ef\u80fd\u5bfc\u81f4\u6545\u969c\u7684\u5404\u79cd\u539f\u56e0\u3002<\/li>\n\n\n\n\n
      4. \u6839\u672c\u539f\u56e0\u786e\u8ba4<\/strong>\uff1a\u901a\u8fc7\u9a8c\u8bc1\u548c\u5206\u6790\uff0c\u786e\u8ba4\u5bfc\u81f4\u6545\u969c\u7684\u6839\u672c\u539f\u56e0\u3002<\/li>\n\n\n\n\n
      5. \u5236\u5b9a\u89e3\u51b3\u65b9\u6848<\/strong>\uff1a\u9488\u5bf9\u6839\u672c\u539f\u56e0\uff0c\u5236\u5b9a\u5207\u5b9e\u53ef\u884c\u7684\u89e3\u51b3\u65b9\u6848\u3002<\/li>\n\n\n\n\n
      6. \u5b9e\u65bd\u6539\u8fdb<\/strong>\uff1a\u6267\u884c\u89e3\u51b3\u65b9\u6848\uff0c\u5e76\u5bf9\u5b9e\u65bd\u8fc7\u7a0b\u8fdb\u884c\u76d1\u63a7\u3002<\/li>\n\n\n\n\n
      7. \u6548\u679c\u8bc4\u4f30<\/strong>\uff1a\u8bc4\u4f30\u6539\u8fdb\u63aa\u65bd\u7684\u6548\u679c\uff0c\u786e\u4fdd\u95ee\u9898\u5f97\u5230\u6839\u672c\u89e3\u51b3\u3002<\/li>\n\n\n\n\n
      8. \u6807\u51c6\u5316\u548c\u5206\u4eab<\/strong>\uff1a\u5c06\u6210\u529f\u7ecf\u9a8c\u6807\u51c6\u5316\uff0c\u5e76\u5728\u7ec4\u7ec7\u5185\u90e8\u5206\u4eab\uff0c\u9632\u6b62\u540c\u7c7b\u95ee\u9898\u518d\u6b21\u53d1\u751f\u3002<\/li>\n\n\n<\/ol>\n\n\n\n\n

        \u56db\u3001\u5982\u4f55\u901a\u8fc7\u6545\u969c\u6839\u56e0\u5206\u6790\u964d\u4f4e\u6545\u969c\u7387<\/h3>\n\n\n\n\n
          \n\n\n
        1. \u5efa\u7acb\u5b8c\u5584\u7684\u6545\u969c\u62a5\u544a\u673a\u5236<\/strong>\uff1a\u786e\u4fdd\u6240\u6709\u6545\u969c\u90fd\u80fd\u53ca\u65f6\u62a5\u544a\u548c\u8bb0\u5f55\uff0c\u4e3a\u6839\u56e0\u5206\u6790\u63d0\u4f9b\u6570\u636e\u652f\u6301\u3002<\/li>\n\n\n\n\n
        2. \u57f9\u517b\u4e13\u4e1a\u7684\u5206\u6790\u56e2\u961f<\/strong>\uff1a\u7ec4\u5efa\u7531\u591a\u90e8\u95e8\u4eba\u5458\u7ec4\u6210\u7684\u4e13\u4e1a\u5206\u6790\u56e2\u961f\uff0c\u63d0\u5347\u5206\u6790\u80fd\u529b\u3002<\/li>\n\n\n\n\n
        3. \u5b9a\u671f\u8fdb\u884c\u6839\u56e0\u5206\u6790\u57f9\u8bad<\/strong>\uff1a\u901a\u8fc7\u57f9\u8bad\u63d0\u9ad8\u5458\u5de5\u7684\u6839\u56e0\u5206\u6790\u610f\u8bc6\u548c\u6280\u80fd\u3002<\/li>\n\n\n\n\n
        4. \u5f15\u5165\u5148\u8fdb\u7684\u6280\u672f\u5de5\u5177<\/strong>\uff1a\u5229\u7528\u5927\u6570\u636e\u3001\u4eba\u5de5\u667a\u80fd\u7b49\u6280\u672f\uff0c\u63d0\u9ad8\u5206\u6790\u7684\u51c6\u786e\u6027\u548c\u6548\u7387\u3002<\/li>\n\n\n\n\n
        5. \u5efa\u7acb\u6301\u7eed\u6539\u8fdb\u6587\u5316<\/strong>\uff1a\u5c06\u6839\u56e0\u5206\u6790\u878d\u5165\u4f01\u4e1a\u6587\u5316\uff0c\u9f13\u52b1\u5458\u5de5\u4e3b\u52a8\u53d1\u73b0\u95ee\u9898\u5e76\u5bfb\u6c42\u6539\u8fdb\u3002<\/li>\n\n\n\n\n
        6. \u5f3a\u5316\u9884\u9632\u63aa\u65bd<\/strong>\uff1a\u5728\u6839\u56e0\u5206\u6790\u7684\u57fa\u7840\u4e0a\uff0c\u5236\u5b9a\u5e76\u5b9e\u65bd\u9884\u9632\u63aa\u65bd\uff0c\u51cf\u5c11\u6545\u969c\u53d1\u751f\u7684\u53ef\u80fd\u6027\u3002<\/li>\n\n\n\n\n
        7. \u5efa\u7acb\u53cd\u9988\u673a\u5236<\/strong>\uff1a\u5bf9\u5df2\u5b9e\u65bd\u7684\u6539\u8fdb\u63aa\u65bd\u8fdb\u884c\u8ddf\u8e2a\u548c\u53cd\u9988\uff0c\u786e\u4fdd\u5176\u957f\u671f\u6709\u6548\u6027\u3002<\/li>\n\n\n<\/ol>\n\n\n\n\n

          \u4e94\u3001\u6848\u4f8b\u5206\u6790<\/h3>\n\n\n\n\n

          \u4ee5\u67d0\u5236\u9020\u4f01\u4e1a\u4e3a\u4f8b\uff0c\u8be5\u4f01\u4e1a\u5728\u751f\u4ea7\u8fc7\u7a0b\u4e2d\u9891\u7e41\u51fa\u73b0\u8bbe\u5907\u6545\u969c\uff0c\u5bfc\u81f4\u751f\u4ea7\u6548\u7387\u4f4e\u4e0b\u3002\u901a\u8fc7\u5b9e\u65bd\u6545\u969c\u6839\u56e0\u5206\u6790\uff0c\u4f01\u4e1a\u91c7\u53d6\u4e86\u4ee5\u4e0b\u63aa\u65bd\uff1a<\/p>\n\n\n\n\n\n\n\n\n

          <\/p>\n\n\n\n\n\n\n\n\n\n

            \n\n\n
          1. \u95ee\u9898\u5b9a\u4e49<\/strong>\uff1a\u660e\u786e\u8bbe\u5907\u6545\u969c\u7684\u4e3b\u8981\u7c7b\u578b\u548c\u9891\u6b21\u3002<\/li>\n\n\n\n\n
          2. \u6570\u636e\u6536\u96c6<\/strong>\uff1a\u6536\u96c6\u8bbe\u5907\u8fd0\u884c\u6570\u636e\u3001\u7ef4\u4fee\u8bb0\u5f55\u7b49\u3002<\/li>\n\n\n\n\n
          3. \u539f\u56e0\u5206\u6790<\/strong>\uff1a\u8fd0\u7528\u9c7c\u9aa8\u56fe\u548c\u4e94\u95ee\u6cd5\uff0c\u5206\u6790\u53ef\u80fd\u5bfc\u81f4\u6545\u969c\u7684\u539f\u56e0\uff0c\u5982\u64cd\u4f5c\u4e0d\u5f53\u3001\u8bbe\u5907\u8001\u5316\u3001\u7ef4\u62a4\u4e0d\u53ca\u65f6\u7b49\u3002<\/li>\n\n\n\n\n
          4. \u6839\u672c\u539f\u56e0\u786e\u8ba4<\/strong>\uff1a\u901a\u8fc7\u6570\u636e\u5206\u6790\uff0c\u786e\u8ba4\u8bbe\u5907\u8001\u5316\u548c\u7ef4\u62a4\u4e0d\u53ca\u65f6\u662f\u4e3b\u8981\u539f\u56e0\u3002<\/li>\n\n\n\n\n
          5. \u5236\u5b9a\u89e3\u51b3\u65b9\u6848<\/strong>\uff1a\u5236\u5b9a\u8bbe\u5907\u66f4\u65b0\u548c\u7ef4\u62a4\u8ba1\u5212\uff0c\u52a0\u5f3a\u64cd\u4f5c\u57f9\u8bad\u3002<\/li>\n\n\n\n\n
          6. \u5b9e\u65bd\u6539\u8fdb<\/strong>\uff1a\u6309\u8ba1\u5212\u66f4\u65b0\u8bbe\u5907\uff0c\u52a0\u5f3a\u65e5\u5e38\u7ef4\u62a4\u548c\u64cd\u4f5c\u57f9\u8bad\u3002<\/li>\n\n\n\n\n
          7. \u6548\u679c\u8bc4\u4f30<\/strong>\uff1a\u8bbe\u5907\u6545\u969c\u7387\u663e\u8457\u4e0b\u964d\uff0c\u751f\u4ea7\u6548\u7387\u63d0\u5347\u3002<\/li>\n\n\n\n\n
          8. \u6807\u51c6\u5316\u548c\u5206\u4eab<\/strong>\uff1a\u5c06\u6210\u529f\u7ecf\u9a8c\u5f62\u6210\u6807\u51c6\u64cd\u4f5c\u6d41\u7a0b\uff0c\u5e76\u5728\u5168\u5382\u63a8\u5e7f\u3002<\/li>\n\n\n<\/ol>\n\n\n\n\n

            \u901a\u8fc7\u8fd9\u4e00\u7cfb\u5217\u63aa\u65bd\uff0c\u8be5\u4f01\u4e1a\u4e0d\u4ec5\u964d\u4f4e\u4e86\u8bbe\u5907\u6545\u969c\u7387\uff0c\u8fd8\u63d0\u5347\u4e86\u6574\u4f53\u751f\u4ea7\u6548\u7387\u548c\u4ea7\u54c1\u8d28\u91cf\u3002<\/p>\n\n\n\n\n

            \u516d\u3001\u9762\u4e34\u7684\u6311\u6218\u4e0e\u5e94\u5bf9\u7b56\u7565<\/h3>\n\n\n\n\n
              \n\n\n
            1. \u6570\u636e\u8d28\u91cf\u4e0d\u9ad8<\/strong>\uff1a\u786e\u4fdd\u6570\u636e\u7684\u51c6\u786e\u6027\u548c\u5b8c\u6574\u6027\uff0c\u5efa\u7acb\u4e25\u683c\u7684\u6570\u636e\u6536\u96c6\u548c\u7ba1\u7406\u5236\u5ea6\u3002<\/li>\n\n\n\n\n
            2. \u5206\u6790\u80fd\u529b\u4e0d\u8db3<\/strong>\uff1a\u52a0\u5f3a\u57f9\u8bad\uff0c\u63d0\u5347\u56e2\u961f\u7684\u5206\u6790\u80fd\u529b\uff0c\u5fc5\u8981\u65f6\u5f15\u5165\u5916\u90e8\u4e13\u5bb6\u3002<\/li>\n\n\n\n\n
            3. \u6539\u8fdb\u63aa\u65bd\u843d\u5b9e\u4e0d\u5230\u4f4d<\/strong>\uff1a\u5efa\u7acb\u76d1\u7763\u673a\u5236\uff0c\u786e\u4fdd\u6539\u8fdb\u63aa\u65bd\u5f97\u5230\u6709\u6548\u6267\u884c\u3002<\/li>\n\n\n\n\n
            4. \u6587\u5316\u963b\u529b<\/strong>\uff1a\u901a\u8fc7\u5ba3\u4f20\u548c\u6fc0\u52b1\uff0c\u8425\u9020\u5168\u5458\u53c2\u4e0e\u3001\u6301\u7eed\u6539\u8fdb\u7684\u6587\u5316\u6c1b\u56f4\u3002<\/li>\n\n\n<\/ol>\n\n\n\n\n

              \u4e03\u3001\u672a\u6765\u53d1\u5c55\u8d8b\u52bf<\/h3>\n\n\n\n\n
                \n\n\n
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