{"id":31825,"date":"2024-11-27T12:57:30","date_gmt":"2024-11-27T04:57:30","guid":{"rendered":"https:\/\/www.yunshan.net\/blog\/?p=23383"},"modified":"2024-11-27T12:57:30","modified_gmt":"2024-11-27T04:57:30","slug":"%e4%ba%86%e8%a7%a3%e6%95%85%e9%9a%9c%e6%a0%b9%e5%9b%a0%e5%88%86%e6%9e%90%ef%bc%8c%e9%a2%84%e9%98%b2%e6%bd%9c%e5%9c%a8%e6%95%85%e9%9a%9c%e7%9a%84%e5%8f%91%e7%94%9f","status":"publish","type":"post","link":"https:\/\/www.yunshan.net\/blog\/archives\/31825.html","title":{"rendered":"\u4e86\u89e3\u6545\u969c\u6839\u56e0\u5206\u6790\uff0c\u9884\u9632\u6f5c\u5728\u6545\u969c\u7684\u53d1\u751f"},"content":{"rendered":"<p>\t\t\t\t<![CDATA[\n\n<p>\u5728\u73b0\u4ee3\u5de5\u4e1a\u548c\u4fe1\u606f\u6280\u672f\u9886\u57df\uff0c<a href=\"https:\/\/www.yunshan.net\" target=\"_blank\" style=\"color:blue\" rel=\"noopener noreferrer\">\u6545\u969c<a href=\"https:\/\/www.yunshan.net\" target=\"_blank\" style=\"color:blue\" rel=\"noopener noreferrer\">\u6839\u56e0\u5206\u6790<\/a><\/a>\uff08Root Cause Analysis, RCA\uff09\u662f\u4e00\u79cd\u81f3\u5173\u91cd\u8981\u7684\u65b9\u6cd5\uff0c\u65e8\u5728\u6df1\u5165\u63a2\u7a76\u6545\u969c\u7684\u6839\u672c\u539f\u56e0\uff0c\u4ece\u800c\u91c7\u53d6\u6709\u6548\u63aa\u65bd\u9884\u9632\u6f5c\u5728\u6545\u969c\u7684\u53d1\u751f\u3002\u672c\u6587\u5c06\u8be6\u7ec6\u63a2\u8ba8<a href=\"https:\/\/www.yunshan.net\" target=\"_blank\" style=\"color:blue\" rel=\"noopener noreferrer\">\u6545\u969c<a href=\"https:\/\/www.yunshan.net\" target=\"_blank\" style=\"color:blue\" rel=\"noopener noreferrer\">\u6839\u56e0\u5206\u6790<\/a><\/a>\u7684\u6982\u5ff5\u3001\u65b9\u6cd5\u3001\u6b65\u9aa4\u4ee5\u53ca\u5982\u4f55\u901a\u8fc7\u8be5\u65b9\u6cd5\u9884\u9632\u6f5c\u5728\u6545\u969c\uff0c\u786e\u4fdd\u7cfb\u7edf\u548c\u8bbe\u5907\u7684\u7a33\u5b9a\u8fd0\u884c\u3002<\/p>\n\n\n\n\n<h3>\u4e00\u3001\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u57fa\u672c\u6982\u5ff5<\/h3>\n\n\n\n\n<p>\u6545\u969c\u6839\u56e0\u5206\u6790\u662f\u4e00\u79cd\u7cfb\u7edf\u6027\u7684\u95ee\u9898\u89e3\u51b3\u65b9\u6cd5\uff0c\u65e8\u5728\u8bc6\u522b\u548c\u6d88\u9664\u5bfc\u81f4\u6545\u969c\u7684\u6839\u672c\u539f\u56e0\uff0c\u800c\u4e0d\u4ec5\u4ec5\u662f\u5904\u7406\u8868\u9762\u75c7\u72b6\u3002\u901a\u8fc7\u6df1\u5165\u5206\u6790\u6545\u969c\u7684\u5404\u4e2a\u73af\u8282\uff0cRCA\u80fd\u591f\u5e2e\u52a9\u7ec4\u7ec7\u627e\u5230\u95ee\u9898\u7684\u6839\u6e90\uff0c\u4ece\u800c\u5236\u5b9a\u51fa\u6709\u6548\u7684\u9884\u9632\u63aa\u65bd\uff0c\u907f\u514d\u540c\u7c7b\u95ee\u9898\u518d\u6b21\u53d1\u751f\u3002<\/p>\n\n\n\n\n\n\n\n\n<p align=center><img decoding=\"async\" src=\"https:\/\/www.yunshan.net\/blog\/wp-content\/uploads\/2024\/11\/502F5.jpg\" width=1000><\/p>\n\n\n\n\n\n\n\n\n\n<h4>1.1 \u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u91cd\u8981\u6027<\/h4>\n\n\n\n\n<p>\u5728\u590d\u6742\u7cfb\u7edf\u4e2d\uff0c\u6545\u969c\u5f80\u5f80\u4e0d\u662f\u5355\u4e00\u56e0\u7d20\u5f15\u8d77\u7684\uff0c\u800c\u662f\u591a\u79cd\u56e0\u7d20\u76f8\u4e92\u4f5c\u7528\u7684\u7ed3\u679c\u3002\u4f20\u7edf\u7684\u6545\u969c\u5904\u7406\u65b9\u6cd5\u5f80\u5f80\u53ea\u5173\u6ce8\u8868\u9762\u75c7\u72b6\uff0c\u6cbb\u6807\u4e0d\u6cbb\u672c\uff0c\u5bfc\u81f4\u95ee\u9898\u53cd\u590d\u51fa\u73b0\u3002RCA\u901a\u8fc7\u6df1\u5165\u6316\u6398\u95ee\u9898\u7684\u6839\u672c\u539f\u56e0\uff0c\u80fd\u591f\u4ece\u6839\u672c\u4e0a\u89e3\u51b3\u95ee\u9898\uff0c\u63d0\u9ad8\u7cfb\u7edf\u7684\u53ef\u9760\u6027\u548c\u7a33\u5b9a\u6027\u3002<\/p>\n\n\n\n\n<h4>1.2 \u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u5e94\u7528\u9886\u57df<\/h4>\n\n\n\n\n<p>RCA\u5e7f\u6cdb\u5e94\u7528\u4e8e\u5236\u9020\u4e1a\u3001\u4fe1\u606f\u6280\u672f\u3001\u533b\u7597\u3001\u822a\u7a7a\u7b49\u591a\u4e2a\u9886\u57df\u3002\u65e0\u8bba\u662f\u8bbe\u5907\u6545\u969c\u3001\u7cfb\u7edf\u5d29\u6e83\u8fd8\u662f\u670d\u52a1\u8d28\u91cf\u95ee\u9898\uff0cRCA\u90fd\u80fd\u63d0\u4f9b\u6709\u6548\u7684\u5206\u6790\u548c\u89e3\u51b3\u65b9\u6848\u3002<\/p>\n\n\n\n\n<h3>\u4e8c\u3001\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u4e3b\u8981\u65b9\u6cd5<\/h3>\n\n\n\n\n<p>\u6545\u969c\u6839\u56e0\u5206\u6790\u6709\u591a\u79cd\u65b9\u6cd5\uff0c\u6bcf\u79cd\u65b9\u6cd5\u90fd\u6709\u5176\u72ec\u7279\u7684\u4f18\u52bf\u548c\u9002\u7528\u573a\u666f\u3002\u4ee5\u4e0b\u662f\u4e00\u4e9b\u5e38\u7528\u7684RCA\u65b9\u6cd5\uff1a<\/p>\n\n\n\n\n<h4>2.1 \u4e94\u6b21\u4e3a\u4ec0\u4e48\uff085 Whys\uff09<\/h4>\n\n\n\n\n<p>\u4e94\u6b21\u4e3a\u4ec0\u4e48\u662f\u4e00\u79cd\u7b80\u5355\u800c\u6709\u6548\u7684RCA\u65b9\u6cd5\uff0c\u901a\u8fc7\u8fde\u7eed\u95ee\u4e94\u4e2a\u201c\u4e3a\u4ec0\u4e48\u201d\u6765\u8ffd\u6eaf\u95ee\u9898\u7684\u6839\u672c\u539f\u56e0\u3002\u6bcf\u95ee\u4e00\u4e2a\u201c\u4e3a\u4ec0\u4e48\u201d\uff0c\u90fd\u4f1a\u6df1\u5165\u4e00\u5c42\uff0c\u76f4\u5230\u627e\u5230\u95ee\u9898\u7684\u6839\u6e90\u3002<\/p>\n\n\n\n\n<p><strong>\u793a\u4f8b\uff1a<\/strong><\/p>\n\n\n\n\n<ol>\n\n\n<li>\u4e3a\u4ec0\u4e48\u8bbe\u5907\u505c\u673a\u4e86\uff1f\u2014\u2014\u56e0\u4e3a\u7535\u673a\u70e7\u574f\u4e86\u3002<\/li>\n\n\n\n\n<li>\u4e3a\u4ec0\u4e48\u7535\u673a\u70e7\u574f\u4e86\uff1f\u2014\u2014\u56e0\u4e3a\u8fc7\u8f7d\u4e86\u3002<\/li>\n\n\n\n\n<li>\u4e3a\u4ec0\u4e48\u8fc7\u8f7d\u4e86\uff1f\u2014\u2014\u56e0\u4e3a\u51b7\u5374\u7cfb\u7edf\u5931\u6548\u3002<\/li>\n\n\n\n\n<li>\u4e3a\u4ec0\u4e48\u51b7\u5374\u7cfb\u7edf\u5931\u6548\uff1f\u2014\u2014\u56e0\u4e3a\u6ee4\u7f51\u5835\u585e\u3002<\/li>\n\n\n\n\n<li>\u4e3a\u4ec0\u4e48\u6ee4\u7f51\u5835\u585e\uff1f\u2014\u2014\u56e0\u4e3a\u6ca1\u6709\u5b9a\u671f\u7ef4\u62a4\u3002<\/li>\n\n\n<\/ol>\n\n\n\n\n<p>\u901a\u8fc7\u8fd9\u79cd\u65b9\u6cd5\uff0c\u53ef\u4ee5\u8ffd\u6eaf\u5230\u8bbe\u5907\u505c\u673a\u7684\u6839\u672c\u539f\u56e0\u662f\u7f3a\u4e4f\u5b9a\u671f\u7ef4\u62a4\u3002<\/p>\n\n\n\n\n<h4>2.2 \u9c7c\u9aa8\u56fe\uff08Fishbone Diagram\uff09<\/h4>\n\n\n\n\n<p>\u9c7c\u9aa8\u56fe\uff0c\u53c8\u79f0\u56e0\u679c\u56fe\uff0c\u662f\u4e00\u79cd\u53ef\u89c6\u5316\u5de5\u5177\uff0c\u7528\u4e8e\u8bc6\u522b\u3001\u63a2\u7d22\u548c\u63cf\u8ff0\u5bfc\u81f4\u7279\u5b9a\u95ee\u9898\u7684\u5404\u79cd\u539f\u56e0\u3002\u9c7c\u9aa8\u56fe\u5c06\u95ee\u9898\u4f5c\u4e3a\u201c\u9c7c\u5934\u201d\uff0c\u5c06\u5404\u79cd\u539f\u56e0\u5206\u7c7b\u4e3a\u201c\u9c7c\u9aa8\u201d\uff0c\u5e2e\u52a9\u56e2\u961f\u7cfb\u7edf\u5730\u5206\u6790\u95ee\u9898\u3002<\/p>\n\n\n\n\n<p><strong>\u4e3b\u8981\u7c7b\u522b\uff1a<\/strong><\/p>\n\n\n\n\n<ul>\n\n\n<li>\u65b9\u6cd5\uff08Methods\uff09<\/li>\n\n\n\n\n<li>\u673a\u5668\uff08Machines\uff09<\/li>\n\n\n\n\n<li>\u4eba\u5458\uff08Manpower\uff09<\/li>\n\n\n\n\n<li>\u6750\u6599\uff08Materials\uff09<\/li>\n\n\n\n\n<li>\u6d4b\u91cf\uff08Measurements\uff09<\/li>\n\n\n\n\n<li>\u73af\u5883\uff08Environment\uff09<\/li>\n\n\n<\/ul>\n\n\n\n\n<h4>2.3 \u5931\u6548\u6a21\u5f0f\u4e0e\u5f71\u54cd\u5206\u6790\uff08FMEA\uff09<\/h4>\n\n\n\n\n<p>\u5931\u6548\u6a21\u5f0f\u4e0e\u5f71\u54cd\u5206\u6790\uff08Failure Modes and Effects Analysis, FMEA\uff09\u662f\u4e00\u79cd\u9884\u9632\u6027\u7684\u5206\u6790\u65b9\u6cd5\uff0c\u65e8\u5728\u8bc6\u522b\u6f5c\u5728\u7684\u5931\u6548\u6a21\u5f0f\uff0c\u8bc4\u4f30\u5176\u5f71\u54cd\u548c\u53d1\u751f\u7684\u53ef\u80fd\u6027\uff0c\u5e76\u5236\u5b9a\u76f8\u5e94\u7684\u9884\u9632\u63aa\u65bd\u3002<\/p>\n\n\n\n\n<p><strong>FMEA\u7684\u6b65\u9aa4\uff1a<\/strong><\/p>\n\n\n\n\n<ol>\n\n\n<li>\u8bc6\u522b\u6f5c\u5728\u7684\u5931\u6548\u6a21\u5f0f\u3002<\/li>\n\n\n\n\n<li>\u8bc4\u4f30\u6bcf\u79cd\u5931\u6548\u6a21\u5f0f\u7684\u5f71\u54cd\u3002<\/li>\n\n\n\n\n<li>\u8bc4\u4f30\u6bcf\u79cd\u5931\u6548\u6a21\u5f0f\u53d1\u751f\u7684\u53ef\u80fd\u6027\u3002<\/li>\n\n\n\n\n<li>\u8ba1\u7b97\u98ce\u9669\u4f18\u5148\u6570\uff08RPN\uff09\u3002<\/li>\n\n\n\n\n<li>\u5236\u5b9a\u548c\u5b9e\u65bd\u6539\u8fdb\u63aa\u65bd\u3002<\/li>\n\n\n<\/ol>\n\n\n\n\n<h3>\u4e09\u3001\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u6b65\u9aa4<\/h3>\n\n\n\n\n<p>\u6545\u969c\u6839\u56e0\u5206\u6790\u901a\u5e38\u5305\u62ec\u4ee5\u4e0b\u51e0\u4e2a\u5173\u952e\u6b65\u9aa4\uff1a<\/p>\n\n\n\n\n<h4>3.1 \u5b9a\u4e49\u95ee\u9898<\/h4>\n\n\n\n\n<p>\u9996\u5148\uff0c\u9700\u8981\u660e\u786e\u95ee\u9898\u7684\u5177\u4f53\u8868\u73b0\u548c\u5f71\u54cd\u8303\u56f4\u3002\u95ee\u9898\u63cf\u8ff0\u5e94\u5177\u4f53\u3001\u6e05\u6670\uff0c\u907f\u514d\u6a21\u7cca\u4e0d\u6e05\u3002<\/p>\n\n\n\n\n<p><strong>\u793a\u4f8b\uff1a<\/strong><\/p>\n\n\n\n\n<ul>\n\n\n<li>\u95ee\u9898\uff1a\u751f\u4ea7\u7ebf\u4e0a\u67d0\u8bbe\u5907\u9891\u7e41\u505c\u673a\u3002<\/li>\n\n\n\n\n<li>\u5f71\u54cd\uff1a\u5bfc\u81f4\u751f\u4ea7\u6548\u7387\u4e0b\u964d\uff0c\u4ea7\u54c1\u8d28\u91cf\u4e0d\u7a33\u5b9a\u3002<\/li>\n\n\n<\/ul>\n\n\n\n\n<h4>3.2 \u6536\u96c6\u6570\u636e<\/h4>\n\n\n\n\n<p>\u6536\u96c6\u4e0e\u95ee\u9898\u76f8\u5173\u7684\u6240\u6709\u6570\u636e\uff0c\u5305\u62ec\u8bbe\u5907\u8fd0\u884c\u8bb0\u5f55\u3001\u7ef4\u62a4\u8bb0\u5f55\u3001\u64cd\u4f5c\u65e5\u5fd7\u7b49\u3002\u6570\u636e\u8d8a\u5168\u9762\uff0c\u5206\u6790\u7ed3\u679c\u8d8a\u51c6\u786e\u3002<\/p>\n\n\n\n\n<h4>3.3 \u5206\u6790\u539f\u56e0<\/h4>\n\n\n\n\n<p>\u8fd0\u7528\u4e94\u6b21\u4e3a\u4ec0\u4e48\u3001\u9c7c\u9aa8\u56fe\u7b49\u65b9\u6cd5\uff0c\u7cfb\u7edf\u5730\u5206\u6790\u53ef\u80fd\u5bfc\u81f4\u95ee\u9898\u7684\u5404\u79cd\u539f\u56e0\u3002<\/p>\n\n\n\n\n<p><strong>\u793a\u4f8b\uff1a<\/strong><\/p>\n\n\n\n\n<ul>\n\n\n<li>\u4f7f\u7528\u9c7c\u9aa8\u56fe\u5206\u6790\u8bbe\u5907\u505c\u673a\u7684\u539f\u56e0\uff0c\u53ef\u80fd\u5305\u62ec\u64cd\u4f5c\u4e0d\u5f53\u3001\u8bbe\u5907\u8001\u5316\u3001\u7ef4\u62a4\u4e0d\u8db3\u7b49\u3002<\/li>\n\n\n<\/ul>\n\n\n\n\n<h4>3.4 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