{"id":33413,"date":"2025-03-07T10:27:37","date_gmt":"2025-03-07T02:27:37","guid":{"rendered":"https:\/\/www.yunshan.net\/blog\/?p=33413"},"modified":"2025-03-07T10:27:37","modified_gmt":"2025-03-07T02:27:37","slug":"%e6%95%85%e9%9a%9c%e6%a0%b9%e5%9b%a0%e5%88%86%e6%9e%90%e5%a6%82%e4%bd%95%e9%99%8d%e4%bd%8e%e7%94%9f%e4%ba%a7%e4%ba%8b%e6%95%85%e7%8e%87%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.yunshan.net\/blog\/archives\/33413.html","title":{"rendered":"\u6545\u969c\u6839\u56e0\u5206\u6790\u5982\u4f55\u964d\u4f4e\u751f\u4ea7\u4e8b\u6545\u7387\uff1f"},"content":{"rendered":"<p style=\"text-align: center;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.yunshan.net\/blog\/wp-content\/uploads\/2025\/03\/30i780.jpg\" alt=\"\u6545\u969c\u6839\u56e0\u5206\u6790\u5982\u4f55\u964d\u4f4e\u751f\u4ea7\u4e8b\u6545\u7387\uff1f\" ><\/p>\n<\/p>\n<hr>\n<p><strong>\u524d\u8a00<\/strong><br \/>\n\u5728\u6570\u5b57\u5316\u8f6c\u578b\u7684\u6d6a\u6f6e\u4e0b\uff0c\u4f01\u4e1a\u751f\u4ea7\u7cfb\u7edf\u7684\u590d\u6742\u6027\u5448\u6307\u6570\u7ea7\u589e\u957f\u3002\u4e00\u6b21\u770b\u4f3c\u5fae\u5c0f\u7684\u670d\u52a1\u5668\u5b95\u673a\u3001\u4e00\u6bb5\u4ee3\u7801\u7684\u517c\u5bb9\u6027\u95ee\u9898\uff0c\u751a\u81f3\u4e00\u4e2a\u914d\u7f6e\u53c2\u6570\u7684\u8bef\u64cd\u4f5c\uff0c\u90fd\u53ef\u80fd\u5f15\u53d1\u8fde\u9501\u53cd\u5e94\uff0c\u5bfc\u81f4\u6570\u767e\u4e07\u635f\u5931\u7684\u751f\u4ea7\u4e8b\u6545\u3002\u636e\u7edf\u8ba1\uff0c\u5168\u7403\u4f01\u4e1a\u6bcf\u5e74\u56e0\u7cfb\u7edf\u6545\u969c\u9020\u6210\u7684\u76f4\u63a5\u7ecf\u6d4e\u635f\u5931\u8d85\u8fc7<strong>1.5\u4e07\u4ebf\u7f8e\u5143<\/strong>\uff0c\u800c\u5176\u4e2d<strong>70%\u7684\u4e8b\u6545\u6e90\u4e8e\u91cd\u590d\u6027\u6839\u56e0\u672a\u88ab\u5f7b\u5e95\u89e3\u51b3<\/strong>\u3002\u5982\u4f55\u901a\u8fc7<strong><a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u6545\u969c<a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u6839\u56e0\u5206\u6790<\/a><\/a>\uff08Root Cause Analysis, RCA\uff09<\/strong>\u7cfb\u7edf\u6027\u964d\u4f4e\u751f\u4ea7\u4e8b\u6545\u7387\uff0c\u5df2\u6210\u4e3a\u4f01\u4e1a\u8fd0\u7ef4\u4e0e\u7ba1\u7406\u7684\u6838\u5fc3\u8bfe\u9898\u3002\u672c\u6587\u5c06\u6df1\u5165\u63a2\u8ba8\u8fd9\u4e00\u65b9\u6cd5\u7684\u79d1\u5b66\u903b\u8f91\u3001\u5b9e\u8df5\u8def\u5f84\u53ca\u5176\u5bf9\u751f\u4ea7\u7a33\u5b9a\u6027\u7684\u6df1\u8fdc\u5f71\u54cd\u3002<\/p>\n<hr>\n<h3 id=\"\u4e00-\u6545\u969c\u6839\u56e0\u5206\u6790-\u4ece-\u6551\u706b-\u5230-\u9632\u706b-\u7684\u8d28\u53d8\">\u4e00\u3001<strong><a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u6545\u969c<a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u6839\u56e0\u5206\u6790<\/a><\/a>\uff1a\u4ece\u201c\u6551\u706b\u201d\u5230\u201c\u9632\u706b\u201d\u7684\u8d28\u53d8<\/strong><\/h3>\n<p>\u4f20\u7edf\u8fd0\u7ef4\u6a21\u5f0f\u4e2d\uff0c\u4f01\u4e1a\u5f80\u5f80\u9677\u5165\u201c\u6545\u969c\u53d1\u751f\u2014\u7d27\u6025\u4fee\u590d\u2014\u518d\u6b21\u53d1\u751f\u201d\u7684\u6076\u6027\u5faa\u73af\u3002\u8fd9\u79cd\u201c\u6cbb\u6807\u4e0d\u6cbb\u672c\u201d\u7684\u65b9\u5f0f\uff0c\u672c\u8d28\u662f\u5bf9\u95ee\u9898\u7684\u6d45\u5c42\u5e94\u5bf9\u3002\u800c<strong>\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u6838\u5fc3\u4ef7\u503c<\/strong>\u5728\u4e8e\uff1a\u901a\u8fc7\u79d1\u5b66\u65b9\u6cd5\u8ffd\u6eaf\u95ee\u9898\u672c\u8d28\uff0c\u5c06\u88ab\u52a8\u54cd\u5e94\u8f6c\u5316\u4e3a\u4e3b\u52a8\u9884\u9632\u3002<\/p>\n<p>\u67d0\u7535\u5546\u5e73\u53f0\u7684\u652f\u4ed8\u7cfb\u7edf\u9891\u7e41\u51fa\u73b0\u8d85\u65f6\u6545\u969c\uff0c\u8868\u9762\u539f\u56e0\u662f\u670d\u52a1\u5668\u8d1f\u8f7d\u8fc7\u9ad8\u3002\u82e5\u4ec5\u901a\u8fc7\u6269\u5bb9\u5e94\u5bf9\uff0c\u53ef\u80fd\u63a9\u76d6\u771f\u6b63\u7684\u6839\u56e0\u2014\u2014\u6570\u636e\u5e93\u7d22\u5f15\u8bbe\u8ba1\u7f3a\u9677\u3002\u901a\u8fc7RCA\u65b9\u6cd5\uff0c\u56e2\u961f\u6700\u7ec8\u5b9a\u4f4d\u5230<strong>\u672a\u4f18\u5316\u7684SQL\u67e5\u8be2\u8bed\u53e5<\/strong>\u5bfc\u81f4\u7d22\u5f15\u5931\u6548\uff0c\u4fee\u590d\u540e\u4e8b\u6545\u7387\u4e0b\u964d92%\u3002\u8fd9\u4e00\u6848\u4f8b\u5370\u8bc1\u4e86<em>\u201c\u6839\u56e0\u5206\u6790\u662f\u751f\u4ea7\u7cfb\u7edf\u7684\u542c\u8bca\u5668\u201d<\/em>\u2014\u2014\u53ea\u6709\u7cbe\u51c6\u8bca\u65ad\uff0c\u624d\u80fd\u5b9e\u73b0\u6839\u6cbb\u3002<\/p>\n<hr>\n<h3 id=\"\u4e8c-\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u4e94\u5927\u5b9e\u65bd\u6b65\u9aa4\">\u4e8c\u3001<strong>\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u4e94\u5927\u5b9e\u65bd\u6b65\u9aa4<\/strong><\/h3>\n<h4 id=\"1-\u6570\u636e\u9a71\u52a8\u7684\u6545\u969c\u73b0\u573a\u8fd8\u539f\">1. <strong>\u6570\u636e\u9a71\u52a8\u7684\u6545\u969c\u73b0\u573a\u8fd8\u539f<\/strong><\/h4>\n<p>\u5b8c\u6574\u7684\u4e8b\u6545\u6570\u636e\u662f\u5206\u6790\u7684\u57fa\u77f3\u3002\u9700\u91c7\u96c6\u65e5\u5fd7\u3001\u76d1\u63a7\u6307\u6807\u3001\u7528\u6237\u884c\u4e3a\u8f68\u8ff9\u7b49\u591a\u7ef4\u5ea6\u4fe1\u606f\uff0c\u5e76\u901a\u8fc7\u53ef\u89c6\u5316\u5de5\u5177\uff08\u5982\u65f6\u5e8f\u6570\u636e\u5e93\u3001\u94fe\u8def\u8ffd\u8e2a\u7cfb\u7edf\uff09\u8fd8\u539f\u6545\u969c\u65f6\u95f4\u7ebf\u3002<em>\u201c\u6570\u636e\u8d8a\u5168\u9762\uff0c\u6839\u56e0\u5047\u8bbe\u7684\u53ef\u9760\u6027\u8d8a\u9ad8\u201d<\/em>\uff0c\u4f8b\u5982Netflix\u5f00\u6e90\u7684<strong>Chaos Engineering<\/strong>\u6846\u67b6\uff0c\u4fbf\u662f\u901a\u8fc7\u6a21\u62df\u6545\u969c\u6ce8\u5165\u6765\u63d0\u524d\u66b4\u9732\u7cfb\u7edf\u8106\u5f31\u70b9\u3002<\/p>\n<h4 id=\"2-\u56e0\u679c\u94fe\u8def\u7684\u903b\u8f91\u62c6\u89e3\">2. <strong>\u56e0\u679c\u94fe\u8def\u7684\u903b\u8f91\u62c6\u89e3<\/strong><\/h4>\n<p>\u91c7\u7528\u201c5 Why\u5206\u6790\u6cd5\u201d\u6216\u201c\u9c7c\u9aa8\u56fe\u201d\u5de5\u5177\uff0c\u9010\u5c42\u8ffd\u95ee\u201c\u4e3a\u4ec0\u4e48\u201d\u3002\u4ee5\u67d0\u91d1\u878d\u7cfb\u7edf\u6570\u636e\u4e22\u5931\u4e8b\u6545\u4e3a\u4f8b\uff1a<\/p>\n<ul>\n<li>\u95ee\u98981\uff1a\u4e3a\u4ec0\u4e48\u6570\u636e\u4e22\u5931\uff1f\u2192 \u5907\u4efd\u4efb\u52a1\u5931\u8d25\n<\/li>\n<li>\u95ee\u98982\uff1a\u4e3a\u4ec0\u4e48\u5907\u4efd\u5931\u8d25\uff1f\u2192 \u5b58\u50a8\u7a7a\u95f4\u4e0d\u8db3\n<\/li>\n<li>\u95ee\u98983\uff1a\u4e3a\u4ec0\u4e48\u5b58\u50a8\u4e0d\u8db3\uff1f\u2192 \u65e5\u5fd7\u6587\u4ef6\u672a\u5b9a\u671f\u6e05\u7406\n<\/li>\n<li><strong>\u6839\u56e0<\/strong>\uff1a\u8fd0\u7ef4\u811a\u672c\u7684\u5b9a\u65f6\u4efb\u52a1\u914d\u7f6e\u9519\u8bef\u3002\n<\/li>\n<\/ul>\n<p>\u901a\u8fc7\u9010\u5c42\u62c6\u89e3\uff0c\u907f\u514d\u5c06\u4e2d\u95f4\u73b0\u8c61\u8bef\u8ba4\u4e3a\u6839\u672c\u539f\u56e0\u3002<\/p>\n<h4 id=\"3-\u5047\u8bbe\u9a8c\u8bc1\u4e0e\u5b9e\u9a8c\u590d\u73b0\">3. <strong>\u5047\u8bbe\u9a8c\u8bc1\u4e0e\u5b9e\u9a8c\u590d\u73b0<\/strong><\/h4>\n<p>\u6839\u56e0\u5206\u6790\u9700\u9075\u5faa<strong>\u53ef\u8bc1\u4f2a\u6027<\/strong>\u539f\u5219\u3002\u4f8b\u5982\uff0c\u67d0\u5236\u9020\u4f01\u4e1a\u7684\u751f\u4ea7\u7ebf\u505c\u673a\u4e8b\u6545\uff0c\u521d\u6b65\u63a8\u6d4b\u662f\u4f20\u611f\u5668\u6545\u969c\uff0c\u4f46\u901a\u8fc7\u66ff\u6362\u4f20\u611f\u5668\u540e\u95ee\u9898\u4f9d\u65e7\u5b58\u5728\u3002\u8fdb\u4e00\u6b65\u5b9e\u9a8c\u53d1\u73b0\uff0c\u8f66\u95f4\u6e29\u6e7f\u5ea6\u6ce2\u52a8\u5bfc\u81f4\u7535\u8def\u677f\u63a5\u89e6\u4e0d\u826f\uff0c\u6700\u7ec8\u901a\u8fc7\u52a0\u88c5\u73af\u5883\u63a7\u5236\u8bbe\u5907\u5f7b\u5e95\u89e3\u51b3\u95ee\u9898\u3002<\/p>\n<h4 id=\"4-\u7cfb\u7edf\u6027\u89e3\u51b3\u65b9\u6848\u8bbe\u8ba1\">4. <strong>\u7cfb\u7edf\u6027\u89e3\u51b3\u65b9\u6848\u8bbe\u8ba1<\/strong><\/h4>\n<p>\u6839\u56e0\u89e3\u51b3\u9700\u8986\u76d6\u6280\u672f\u3001\u6d41\u7a0b\u3001\u4eba\u5458\u4e09\u4e2a\u7ef4\u5ea6\uff1a<\/p>\n<ul>\n<li><strong>\u6280\u672f\u5c42\u9762<\/strong>\uff1a\u4fee\u590d\u4ee3\u7801\u7f3a\u9677\u3001\u4f18\u5316\u67b6\u6784\u5197\u4f59\uff1b\n<\/li>\n<li><strong>\u6d41\u7a0b\u5c42\u9762<\/strong>\uff1a\u5b8c\u5584\u53d8\u66f4\u8bc4\u5ba1\u673a\u5236\u3001\u589e\u52a0\u81ea\u52a8\u5316\u6d4b\u8bd5\u8986\u76d6\u7387\uff1b\n<\/li>\n<li><strong>\u4eba\u5458\u5c42\u9762<\/strong>\uff1a\u5efa\u7acb\u8de8\u90e8\u95e8\u534f\u4f5c\u7684RCA\u5c0f\u7ec4\uff0c\u5b9a\u671f\u590d\u76d8\u4e8b\u6545\u6848\u4f8b\u3002\n<\/li>\n<\/ul>\n<h4 id=\"5-\u6548\u679c\u91cf\u5316\u4e0e\u95ed\u73af\u53cd\u9988\">5. <strong>\u6548\u679c\u91cf\u5316\u4e0e\u95ed\u73af\u53cd\u9988<\/strong><\/h4>\n<p>\u901a\u8fc7<strong>MTTR\uff08\u5e73\u5747\u4fee\u590d\u65f6\u95f4\uff09<\/strong>\u3001<strong>MTBF\uff08\u5e73\u5747\u6545\u969c\u95f4\u9694\uff09<\/strong>\u7b49\u6307\u6807\u8bc4\u4f30\u6539\u8fdb\u6548\u679c\uff0c\u5e76\u5c06\u5206\u6790\u7ed3\u8bba\u6c89\u6dc0\u4e3a\u77e5\u8bc6\u5e93\uff0c\u8d4b\u80fd\u672a\u6765\u51b3\u7b56\u3002\u4f8b\u5982\uff0cGoogle\u7684\u300aSite Reliability Engineering\u300b\u624b\u518c\u4e2d\uff0c\u8d85\u8fc760%\u7684\u6700\u4f73\u5b9e\u8df5\u6e90\u81ea\u5386\u53f2\u4e8b\u6545\u7684\u6839\u56e0\u603b\u7ed3\u3002<\/p>\n<hr>\n<h3 id=\"\u4e09-\u6280\u672f\u5de5\u5177\u4e0eai\u8d4b\u80fd\u7684\u6548\u7387\u8dc3\u5347\">\u4e09\u3001<strong>\u6280\u672f\u5de5\u5177\u4e0eAI\u8d4b\u80fd\u7684\u6548\u7387\u8dc3\u5347<\/strong><\/h3>\n<p>\u73b0\u4ee3\u6839\u56e0\u5206\u6790\u7684\u6548\u7387\u63d0\u5347\uff0c\u79bb\u4e0d\u5f00\u6280\u672f\u5de5\u5177\u7684\u652f\u6491\uff1a<\/p>\n<ul>\n<li><strong>\u65e5\u5fd7\u5206\u6790\u4e0e\u667a\u80fd\u544a\u8b66<\/strong>\uff1aElasticsearch\u3001Splunk\u7b49\u5de5\u5177\u53ef\u5b9e\u73b0\u65e5\u5fd7\u7684\u5b9e\u65f6\u805a\u5408\u4e0e\u6a21\u5f0f\u8bc6\u522b\uff0c\u7ed3\u5408AI\u7b97\u6cd5\u81ea\u52a8\u6807\u6ce8\u5f02\u5e38\u6a21\u5f0f\uff1b\n<\/li>\n<li><strong>\u62d3\u6251\u56fe\u8c31\u4e0e\u5f71\u54cd\u5206\u6790<\/strong>\uff1a\u57fa\u4e8eCMDB\uff08\u914d\u7f6e\u7ba1\u7406\u6570\u636e\u5e93\uff09\u6784\u5efa\u7cfb\u7edf\u4f9d\u8d56\u56fe\u8c31\uff0c\u5feb\u901f\u5b9a\u4f4d\u6545\u969c\u4f20\u64ad\u8def\u5f84\uff1b\n<\/li>\n<li><strong>AIOps\u7684\u9884\u6d4b\u80fd\u529b<\/strong>\uff1a\u5982\u817e\u8baf\u7684<strong>Tianji\u76d1\u63a7\u7cfb\u7edf<\/strong>\uff0c\u901a\u8fc7\u673a\u5668\u5b66\u4e60\u9884\u6d4b\u6f5c\u5728\u98ce\u9669\uff0c\u5c06\u6839\u56e0\u5206\u6790\u524d\u7f6e\u5230\u6545\u969c\u53d1\u751f\u524d\u3002\n<\/li>\n<\/ul>\n<p>\u67d0\u4e91\u670d\u52a1\u5546\u7684\u5b9e\u8df5\u663e\u793a\uff0c\u5f15\u5165AI\u8f85\u52a9\u5206\u6790\u540e\uff0c\u6839\u56e0\u5b9a\u4f4d\u65f6\u95f4\u4ece\u5e73\u57474\u5c0f\u65f6\u7f29\u77ed\u81f315\u5206\u949f\uff0c\u751f\u4ea7\u4e8b\u6545\u7387\u540c\u6bd4\u4e0b\u964d67%\u3002<\/p>\n<hr>\n<h3 id=\"\u56db-\u907f\u514d\u5e38\u89c1\u8bef\u533a-\u4ece\u7406\u8bba\u5230\u5b9e\u8df5\u7684\u6311\u6218\">\u56db\u3001<strong>\u907f\u514d\u5e38\u89c1\u8bef\u533a\uff1a\u4ece\u7406\u8bba\u5230\u5b9e\u8df5\u7684\u6311\u6218<\/strong><\/h3>\n<p>\u5c3d\u7ba1\u6839\u56e0\u5206\u6790\u4ef7\u503c\u663e\u8457\uff0c\u4f46\u4f01\u4e1a\u5728\u843d\u5730\u65f6\u5e38\u9677\u5165\u4e09\u5927\u8bef\u533a\uff1a<\/p>\n<ol>\n<li><strong>\u5f52\u56e0\u7b80\u5355\u5316<\/strong>\uff1a\u5c06\u95ee\u9898\u5f52\u548e\u4e8e\u201c\u4eba\u4e3a\u64cd\u4f5c\u5931\u8bef\u201d\uff0c\u5ffd\u89c6\u6d41\u7a0b\u8bbe\u8ba1\u7684\u7cfb\u7edf\u6027\u7f3a\u9677\uff1b\n<\/li>\n<li><strong>\u6570\u636e\u788e\u7247\u5316<\/strong>\uff1a\u76d1\u63a7\u5de5\u5177\u5b64\u7acb\u8fd0\u884c\uff0c\u7f3a\u4e4f\u5168\u5c40\u89c6\u89d2\u7684\u6570\u636e\u4e32\u8054\uff1b\n<\/li>\n<li><strong>\u95ed\u73af\u7f3a\u5931<\/strong>\uff1a\u5206\u6790\u62a5\u544a\u88ab\u675f\u4e4b\u9ad8\u9601\uff0c\u672a\u8f6c\u5316\u4e3a\u53ef\u6267\u884c\u7684\u6539\u8fdb\u52a8\u4f5c\u3002\n<\/li>\n<\/ol>\n<p><strong>\u7834\u89e3\u4e4b\u9053<\/strong>\u5728\u4e8e\u5efa\u7acb\u201c\u6587\u5316\u2014\u5de5\u5177\u2014\u5236\u5ea6\u201d\u4e09\u4f4d\u4e00\u4f53\u7684\u7ba1\u7406\u4f53\u7cfb\uff1a<\/p>\n<ul>\n<li>\u6587\u5316\u4e0a\uff0c\u9f13\u52b1\u201c\u5bb9\u9519\u4f46\u4e0d\u5bb9\u5fcd\u91cd\u590d\u72af\u9519\u201d\uff1b\n<\/li>\n<li>\u5de5\u5177\u4e0a\uff0c\u6253\u901a\u6570\u636e\u5b64\u5c9b\uff0c\u6784\u5efa\u7edf\u4e00\u7684<a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u53ef\u89c2\u6d4b\u6027\u5e73\u53f0<\/a>\uff1b\n<\/li>\n<li>\u5236\u5ea6\u4e0a\uff0c\u5c06RCA\u7eb3\u5165\u7ee9\u6548\u8003\u6838\uff0c\u786e\u4fdd\u6539\u8fdb\u63aa\u65bd\u843d\u5730\u3002\n<\/li>\n<\/ul>\n<hr>\n<h3 id=\"\u4e94-\u884c\u4e1a\u6848\u4f8b-\u6839\u56e0\u5206\u6790\u7684\u5b9e\u9645\u6536\u76ca\">\u4e94\u3001<strong>\u884c\u4e1a\u6848\u4f8b\uff1a\u6839\u56e0\u5206\u6790\u7684\u5b9e\u9645\u6536\u76ca<\/strong><\/h3>\n<ul>\n<li><strong>\u822a\u7a7a\u4e1a<\/strong>\uff1a\u6ce2\u97f3787\u7684\u7535\u6c60\u8d77\u706b\u4e8b\u6545\u4e2d\uff0c\u6839\u56e0\u5206\u6790\u53d1\u73b0\u7535\u6c60\u7ec4\u8bbe\u8ba1\u672a\u8003\u8651\u6781\u7aef\u6e29\u5ea6\u6ce2\u52a8\uff0c\u6539\u8fdb\u540e\u5168\u7403\u673a\u961f\u590d\u98de\u7387100%\uff1b\n<\/li>\n<li><strong>\u91d1\u878d\u4e1a<\/strong>\uff1a\u67d0\u94f6\u884c\u652f\u4ed8\u7cfb\u7edf\u56e0\u6570\u636e\u5e93\u9501\u7ade\u4e89\u5bfc\u81f4\u4ea4\u6613\u963b\u585e\uff0c\u901a\u8fc7\u5f15\u5165\u5206\u5e03\u5f0f\u4e8b\u52a1\u6846\u67b6\u4e0e\u6162\u67e5\u8be2\u4f18\u5316\uff0c\u5cf0\u503c\u5904\u7406\u80fd\u529b\u63d0\u53478\u500d\uff1b\n<\/li>\n<li><strong>\u5236\u9020\u4e1a<\/strong>\uff1a\u6c7d\u8f66\u5de5\u5382\u7684\u673a\u5668\u4eba\u88c5\u914d\u7ebf\u6545\u969c\u9891\u53d1\uff0c\u6700\u7ec8\u5b9a\u4f4d\u5230\u7535\u78c1\u5e72\u6270\u5bfc\u81f4\u4fe1\u53f7\u4f20\u8f93\u5f02\u5e38\uff0c\u52a0\u88c5\u5c4f\u853d\u88c5\u7f6e\u540e\u6545\u969c\u7387\u5f52\u96f6\u3002\n<\/li>\n<\/ul>\n<p>\u8fd9\u4e9b\u6848\u4f8b\u5171\u540c\u63ed\u793a\u4e86\u4e00\u4e2a\u89c4\u5f8b\uff1a<strong>\u751f\u4ea7\u7cfb\u7edf\u7684\u7a33\u5b9a\u6027\uff0c\u672c\u8d28\u662f\u6839\u56e0\u7ba1\u7406\u80fd\u529b\u7684\u4f53\u73b0<\/strong>\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u524d\u8a00 \u5728\u6570\u5b57\u5316\u8f6c\u578b\u7684\u6d6a\u6f6e\u4e0b\uff0c\u4f01\u4e1a\u751f\u4ea7\u7cfb\u7edf\u7684\u590d\u6742\u6027\u5448\u6307\u6570\u7ea7\u589e\u957f\u3002\u4e00\u6b21\u770b\u4f3c\u5fae\u5c0f\u7684\u670d\u52a1\u5668\u5b95\u673a\u3001\u4e00\u6bb5\u4ee3\u7801\u7684\u517c\u5bb9\u6027\u95ee\u9898\uff0c\u751a\u81f3\u4e00\u4e2a\u914d\u7f6e\u53c2\u6570\u7684\u8bef\u64cd\u4f5c\uff0c\u90fd\u53ef\u80fd\u5f15\u53d1\u8fde\u9501\u53cd\u5e94\uff0c\u5bfc\u81f4\u6570\u767e\u4e07\u635f\u5931\u7684\u751f\u4ea7\u4e8b\u6545\u3002\u636e\u7edf\u8ba1\uff0c\u5168\u7403\u4f01\u4e1a\u6bcf\u5e74\u56e0\u7cfb\u7edf\u6545\u969c\u9020\u6210\u7684\u76f4\u63a5\u7ecf\u6d4e\u635f\u5931\u8d85\u8fc71.5\u4e07\u4ebf\u7f8e\u5143\uff0c\u800c\u5176\u4e2d70%\u7684\u4e8b\u6545\u6e90\u4e8e\u91cd\u590d\u6027\u6839\u56e0\u672a\u88ab\u5f7b\u5e95\u89e3\u51b3\u3002\u5982\u4f55\u901a\u8fc7\u6545\u969c\u6839\u56e0\u5206\u6790\uff08Root Cause Analysis, RCA\uff09\u7cfb\u7edf\u6027\u964d\u4f4e\u751f\u4ea7\u4e8b\u6545\u7387\uff0c\u5df2\u6210\u4e3a\u4f01\u4e1a\u8fd0\u7ef4\u4e0e\u7ba1\u7406\u7684\u6838\u5fc3\u8bfe\u9898\u3002\u672c\u6587\u5c06\u6df1\u5165\u63a2\u8ba8\u8fd9\u4e00\u65b9\u6cd5\u7684\u79d1\u5b66\u903b\u8f91\u3001\u5b9e\u8df5\u8def\u5f84\u53ca\u5176\u5bf9\u751f\u4ea7\u7a33\u5b9a\u6027\u7684\u6df1\u8fdc\u5f71\u54cd\u3002 \u4e00\u3001\u6545\u969c\u6839\u56e0\u5206\u6790\uff1a\u4ece\u201c\u6551\u706b\u201d\u5230\u201c\u9632\u706b\u201d\u7684\u8d28\u53d8 \u4f20\u7edf\u8fd0\u7ef4\u6a21\u5f0f\u4e2d\uff0c\u4f01\u4e1a\u5f80\u5f80\u9677\u5165\u201c\u6545\u969c\u53d1\u751f\u2014\u7d27\u6025\u4fee\u590d\u2014\u518d\u6b21\u53d1\u751f\u201d\u7684\u6076\u6027\u5faa\u73af\u3002\u8fd9\u79cd\u201c\u6cbb\u6807\u4e0d\u6cbb\u672c\u201d\u7684\u65b9\u5f0f\uff0c\u672c\u8d28\u662f\u5bf9\u95ee\u9898\u7684\u6d45\u5c42\u5e94\u5bf9\u3002\u800c\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u6838\u5fc3\u4ef7\u503c\u5728\u4e8e\uff1a\u901a\u8fc7\u79d1\u5b66\u65b9\u6cd5\u8ffd\u6eaf\u95ee\u9898\u672c\u8d28\uff0c\u5c06\u88ab\u52a8\u54cd\u5e94\u8f6c\u5316\u4e3a\u4e3b\u52a8\u9884\u9632\u3002 \u67d0\u7535\u5546\u5e73\u53f0\u7684\u652f\u4ed8\u7cfb\u7edf\u9891\u7e41\u51fa\u73b0\u8d85\u65f6\u6545\u969c\uff0c\u8868\u9762\u539f\u56e0\u662f\u670d\u52a1\u5668\u8d1f\u8f7d\u8fc7\u9ad8\u3002\u82e5\u4ec5\u901a\u8fc7\u6269\u5bb9\u5e94\u5bf9\uff0c\u53ef\u80fd\u63a9\u76d6\u771f\u6b63\u7684\u6839\u56e0\u2014\u2014\u6570\u636e\u5e93\u7d22\u5f15\u8bbe\u8ba1\u7f3a\u9677\u3002\u901a\u8fc7RCA\u65b9\u6cd5\uff0c\u56e2\u961f\u6700\u7ec8\u5b9a\u4f4d\u5230\u672a\u4f18\u5316\u7684SQL\u67e5\u8be2\u8bed\u53e5\u5bfc\u81f4\u7d22\u5f15\u5931\u6548\uff0c\u4fee\u590d\u540e\u4e8b\u6545\u7387\u4e0b\u964d92%\u3002\u8fd9\u4e00\u6848\u4f8b\u5370\u8bc1\u4e86\u201c\u6839\u56e0\u5206\u6790\u662f\u751f\u4ea7\u7cfb\u7edf\u7684\u542c\u8bca\u5668\u201d\u2014\u2014\u53ea\u6709\u7cbe\u51c6\u8bca\u65ad\uff0c\u624d\u80fd\u5b9e\u73b0\u6839\u6cbb\u3002 \u4e8c\u3001\u6545\u969c\u6839\u56e0\u5206\u6790\u7684\u4e94\u5927\u5b9e\u65bd\u6b65\u9aa4 1. \u6570\u636e\u9a71\u52a8\u7684\u6545\u969c\u73b0\u573a\u8fd8\u539f \u5b8c\u6574\u7684\u4e8b\u6545\u6570\u636e\u662f\u5206\u6790\u7684\u57fa\u77f3\u3002\u9700\u91c7\u96c6\u65e5\u5fd7\u3001\u76d1\u63a7\u6307\u6807\u3001\u7528\u6237\u884c\u4e3a\u8f68\u8ff9\u7b49\u591a\u7ef4\u5ea6\u4fe1\u606f\uff0c\u5e76\u901a\u8fc7\u53ef\u89c6\u5316\u5de5\u5177\uff08\u5982\u65f6\u5e8f\u6570\u636e\u5e93\u3001\u94fe\u8def\u8ffd\u8e2a\u7cfb\u7edf\uff09\u8fd8\u539f\u6545\u969c\u65f6\u95f4\u7ebf\u3002\u201c\u6570\u636e\u8d8a\u5168\u9762\uff0c\u6839\u56e0\u5047\u8bbe\u7684\u53ef\u9760\u6027\u8d8a\u9ad8\u201d\uff0c\u4f8b\u5982Netflix\u5f00\u6e90\u7684Chaos Engineering\u6846\u67b6\uff0c\u4fbf\u662f\u901a\u8fc7\u6a21\u62df\u6545\u969c\u6ce8\u5165\u6765\u63d0\u524d\u66b4\u9732\u7cfb\u7edf\u8106\u5f31\u70b9\u3002 2. \u56e0\u679c\u94fe\u8def\u7684\u903b\u8f91\u62c6\u89e3 \u91c7\u7528\u201c5 Why\u5206\u6790\u6cd5\u201d\u6216\u201c\u9c7c\u9aa8\u56fe\u201d\u5de5\u5177\uff0c\u9010\u5c42\u8ffd\u95ee\u201c\u4e3a\u4ec0\u4e48\u201d\u3002\u4ee5\u67d0\u91d1\u878d\u7cfb\u7edf\u6570\u636e\u4e22\u5931\u4e8b\u6545\u4e3a\u4f8b\uff1a \u95ee\u98981\uff1a\u4e3a\u4ec0\u4e48\u6570\u636e\u4e22\u5931\uff1f\u2192 \u5907\u4efd\u4efb\u52a1\u5931\u8d25 \u95ee\u98982\uff1a\u4e3a\u4ec0\u4e48\u5907\u4efd\u5931\u8d25\uff1f\u2192 \u5b58\u50a8\u7a7a\u95f4\u4e0d\u8db3 \u95ee\u98983\uff1a\u4e3a\u4ec0\u4e48\u5b58\u50a8\u4e0d\u8db3\uff1f\u2192 \u65e5\u5fd7\u6587\u4ef6\u672a\u5b9a\u671f\u6e05\u7406 \u6839\u56e0\uff1a\u8fd0\u7ef4\u811a\u672c\u7684\u5b9a\u65f6\u4efb\u52a1\u914d\u7f6e\u9519\u8bef\u3002 \u901a\u8fc7\u9010\u5c42\u62c6\u89e3\uff0c\u907f\u514d\u5c06\u4e2d\u95f4\u73b0\u8c61\u8bef\u8ba4\u4e3a\u6839\u672c\u539f\u56e0\u3002 3. \u5047\u8bbe\u9a8c\u8bc1\u4e0e\u5b9e\u9a8c\u590d\u73b0 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