{"id":36962,"date":"2025-04-11T15:23:50","date_gmt":"2025-04-11T07:23:50","guid":{"rendered":"https:\/\/www.yunshan.net\/blog\/?p=36962"},"modified":"2025-04-11T15:23:50","modified_gmt":"2025-04-11T07:23:50","slug":"%e5%a6%82%e4%bd%95%e8%af%84%e4%bc%b0apm%e8%a7%a3%e5%86%b3%e6%96%b9%e6%a1%88%e7%9a%84%e6%8a%95%e8%b5%84%e5%9b%9e%e6%8a%a5%e7%8e%87%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.yunshan.net\/blog\/archives\/36962.html","title":{"rendered":"\u5982\u4f55\u8bc4\u4f30APM\u89e3\u51b3\u65b9\u6848\u7684\u6295\u8d44\u56de\u62a5\u7387\uff1f"},"content":{"rendered":"<p style=\"text-align: center;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.yunshan.net\/blog\/wp-content\/uploads\/2025\/04\/zLlx02.jpg\" alt=\"\u5982\u4f55\u8bc4\u4f30APM\u89e3\u51b3\u65b9\u6848\u7684\u6295\u8d44\u56de\u62a5\u7387\uff1f\" ><\/p>\n<\/p>\n<hr>\n<p>\u5728\u6570\u5b57\u5316\u8f6c\u578b\u6d6a\u6f6e\u4e2d\uff0c\u5e94\u7528\u7a0b\u5e8f\u6027\u80fd\u7ba1\u7406\uff08APM\uff09\u5df2\u6210\u4e3a\u4f01\u4e1a\u6280\u672f\u6808\u7684\u6838\u5fc3\u7ec4\u4ef6\u3002\u7136\u800c\uff0c\u9762\u5bf9\u5e02\u573a\u4e0a\u7433\u7405\u6ee1\u76ee\u7684APM\u89e3\u51b3\u65b9\u6848\uff0c\u8bb8\u591a\u6280\u672f\u51b3\u7b56\u8005\u9677\u5165\u56f0\u60d1\uff1a<em>\u6295\u5165\u6570\u5341\u4e07\u751a\u81f3\u4e0a\u767e\u4e07\u7684\u9884\u7b97\u5efa\u8bbe\u76d1\u63a7\u4f53\u7cfb\uff0c\u7a76\u7adf\u80fd\u5e26\u6765\u591a\u5c11\u5b9e\u9645\u4ef7\u503c\uff1f<\/em> \u8fd9\u4e2a\u95ee\u9898\u76f4\u6307\u4f01\u4e1a\u6280\u672f\u6295\u8d44\u7684\u6838\u5fc3\u8bc9\u6c42\u2014\u2014<strong>\u5982\u4f55\u79d1\u5b66\u8bc4\u4f30APM\u89e3\u51b3\u65b9\u6848\u7684\u6295\u8d44\u56de\u62a5\u7387\uff08ROI\uff09<\/strong>\u3002\u672c\u6587\u5c06\u4ece\u4e1a\u52a1\u4ef7\u503c\u89c6\u89d2\u5207\u5165\uff0c\u63ed\u793aAPM\u6210\u672c\u6548\u76ca\u5206\u6790\u7684\u5e95\u5c42\u903b\u8f91\uff0c\u4e3a\u4f01\u4e1a\u6784\u5efa\u53ef\u91cf\u5316\u7684\u8bc4\u4f30\u6846\u67b6\u3002<\/p>\n<hr>\n<h3 id=\"\u4e00-apm\u7684\u9690\u6027\u4ef7\u503c-\u4ece\u6280\u672f\u6307\u6807\u5230\u5546\u4e1a\u6210\u679c\u7684\u8f6c\u5316\">\u4e00\u3001APM\u7684\u9690\u6027\u4ef7\u503c\uff1a\u4ece\u6280\u672f\u6307\u6807\u5230\u5546\u4e1a\u6210\u679c\u7684\u8f6c\u5316<\/h3>\n<p>\u4f20\u7edfROI\u8ba1\u7b97\u5e38\u5c40\u9650\u4e8e\u786c\u4ef6\u6210\u672c\u524a\u51cf\u6216\u4eba\u529b\u8282\u7701\uff0c\u4f46<strong>\u73b0\u4ee3APM\u7684\u4ef7\u503c\u7ef4\u5ea6\u5df2\u53d1\u751f\u6839\u672c\u6027\u6539\u53d8<\/strong>\u3002\u6839\u636eGartner\u7814\u7a76\uff0c\u9ad8\u6027\u80fd\u5e94\u7528\u7a0b\u5e8f\u53ef\u4f7f\u4f01\u4e1a\u6536\u5165\u63d0\u5347\u9ad8\u8fbe9.2%\uff0c\u800c\u6bcf\u6b21\u91cd\u5927\u6027\u80fd\u6545\u969c\u5bfc\u81f4\u7684\u76f4\u63a5\u635f\u5931\u5e73\u5747\u8d85\u8fc730\u4e07\u7f8e\u5143\u3002\u8fd9\u610f\u5473\u7740APM\u7684ROI\u8bc4\u4f30\u5fc5\u987b\u7a81\u7834\u6280\u672f\u8303\u7574\uff0c\u5efa\u7acb\u4e0e\u4e1a\u52a1\u6307\u6807\u7684\u5f3a\u5173\u8054\uff1a<\/p>\n<ol>\n<li><strong>\u7528\u6237\u4f53\u9a8c\u8d27\u5e01\u5316<\/strong>\uff1a\u9875\u9762\u52a0\u8f7d\u65f6\u95f4\u6bcf\u51cf\u5c110.1\u79d2\uff0c\u7535\u5546\u8f6c\u5316\u7387\u53ef\u63d0\u53470.6%\uff08Akamai\u6570\u636e\uff09\u3002\u901a\u8fc7APM\u4f18\u5316\u7aef\u5230\u7aef\u54cd\u5e94\u901f\u5ea6\uff0c\u76f4\u63a5\u4f5c\u7528\u4e8e\u5ba2\u6237\u7559\u5b58\u4e0e\u8ba2\u5355\u589e\u957f\n<\/li>\n<li><strong>\u6545\u969c\u635f\u5931\u9884\u9632<\/strong>\uff1a\u5b9e\u65f6\u5f02\u5e38\u68c0\u6d4b\u53ef\u5c06\u5e73\u5747\u6545\u969c\u6062\u590d\u65f6\u95f4\uff08MTTR\uff09\u7f29\u77ed75%\uff0c\u907f\u514d\u670d\u52a1\u4e2d\u65ad\u5bfc\u81f4\u7684\u54c1\u724c\u4fe1\u8a89\u635f\u5bb3\u4e0e\u5408\u89c4\u98ce\u9669\n<\/li>\n<li><strong>\u8d44\u6e90\u5229\u7528\u4f18\u5316<\/strong>\uff1a\u667a\u80fd<a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u6839\u56e0\u5206\u6790<\/a>\u5e2e\u52a9\u51cf\u5c1130%\u4ee5\u4e0a\u7684\u4e91\u8d44\u6e90\u6d6a\u8d39\uff0c\u8fd9\u5728\u4e91\u539f\u751f\u67b6\u6784\u4e2d\u5c24\u4e3a\u663e\u8457\n<\/li>\n<\/ol>\n<hr>\n<h3 id=\"\u4e8c-\u6784\u5efaroi\u8bc4\u4f30\u6a21\u578b\u7684\u4e09\u4e2a\u6838\u5fc3\u7ef4\u5ea6\">\u4e8c\u3001\u6784\u5efaROI\u8bc4\u4f30\u6a21\u578b\u7684\u4e09\u4e2a\u6838\u5fc3\u7ef4\u5ea6<\/h3>\n<h4 id=\"1-\u6210\u672c\u7ed3\u6784\u62c6\u89e3-\u770b\u5f97\u89c1\u4e0e\u770b\u4e0d\u89c1\u7684\u6295\u5165\">1. \u6210\u672c\u7ed3\u6784\u62c6\u89e3\uff1a\u770b\u5f97\u89c1\u4e0e\u770b\u4e0d\u89c1\u7684\u6295\u5165<\/h4>\n<p>APM\u90e8\u7f72\u6210\u672c\u4e0d\u5e94\u4ec5\u9650\u4e8e\u8f6f\u4ef6\u8bb8\u53ef\u8d39\u7528\uff0c\u5b8c\u6574\u7684TCO\uff08\u603b\u62e5\u6709\u6210\u672c\uff09\u9700\u6db5\u76d6\uff1a<\/p>\n<ul>\n<li><strong>\u5b9e\u65bd\u6210\u672c<\/strong>\uff1a\u7cfb\u7edf\u96c6\u6210\u3001\u5b9a\u5236\u5f00\u53d1\u3001\u5386\u53f2\u6570\u636e\u8fc1\u79fb\n<\/li>\n<li><strong>\u8fd0\u7ef4\u6210\u672c<\/strong>\uff1a\u76d1\u63a7\u544a\u8b66\u914d\u7f6e\u3001\u65e5\u5fd7\u5b58\u50a8\u3001\u4e13\u5bb6\u56e2\u961f\u4eba\u529b\n<\/li>\n<li><strong>\u673a\u4f1a\u6210\u672c<\/strong>\uff1a\u4f20\u7edf\u76d1\u63a7\u5de5\u5177\u9000\u5f79\u5e26\u6765\u7684\u6c89\u6ca1\u6210\u672c\u3001\u56e2\u961f\u5b66\u4e60\u66f2\u7ebf\u5f71\u54cd\n<\/li>\n<\/ul>\n<p><em>\u67d0\u91d1\u878d\u4f01\u4e1a\u6848\u4f8b\u663e\u793a\uff0c\u5176APM\u89e3\u51b3\u65b9\u6848\u7684\u9690\u6027\u8fd0\u7ef4\u6210\u672c\u5360\u603b\u6295\u5165\u768442%\uff0c\u8fd9\u8981\u6c42\u4f01\u4e1a\u5728\u9884\u7b97\u9636\u6bb5\u5c31\u5efa\u7acb\u5168\u666f\u6210\u672c\u6a21\u578b\u3002<\/em><\/p>\n<h4 id=\"2-\u6536\u76ca\u91cf\u5316\u6846\u67b6-\u4ece\u6280\u672f\u6307\u6807\u5230\u8d22\u52a1\u6307\u6807\">2. \u6536\u76ca\u91cf\u5316\u6846\u67b6\uff1a\u4ece\u6280\u672f\u6307\u6807\u5230\u8d22\u52a1\u6307\u6807<\/h4>\n<p>\u5efa\u7acb\u6536\u76ca\u8bc4\u4f30\u4f53\u7cfb\u65f6\uff0c\u5efa\u8bae\u91c7\u7528<strong>\u5206\u5c42\u91cf\u5316\u6cd5<\/strong>\uff1a<\/p>\n<ul>\n<li><strong>\u76f4\u63a5\u6536\u76ca<\/strong>\uff1a\u6545\u969c\u5904\u7406\u65f6\u95f4\u51cf\u5c11\u5bf9\u5e94\u7684\u4eba\u529b\u6210\u672c\u8282\u7701\u3001\u4e91\u8d44\u6e90\u5229\u7528\u7387\u63d0\u5347\u5e26\u6765\u7684\u57fa\u7840\u8bbe\u65bd\u5f00\u652f\u964d\u4f4e\n<\/li>\n<li><strong>\u95f4\u63a5\u6536\u76ca<\/strong>\uff1a\u5e94\u7528\u6027\u80fd\u63d0\u5347\u5e26\u6765\u7684\u5ba2\u6237\u751f\u547d\u5468\u671f\u4ef7\u503c\uff08CLV\uff09\u589e\u957f\u3001\u8fd0\u7ef4\u56e2\u961f\u6548\u7387\u63d0\u5347\u91ca\u653e\u7684\u521b\u65b0\u4ea7\u80fd\n<\/li>\n<li><strong>\u6218\u7565\u6536\u76ca<\/strong>\uff1a\u6570\u5b57\u5316\u4e1a\u52a1\u8fde\u7eed\u6027\u4fdd\u969c\u3001\u6280\u672f\u503a\u52a1\u53ef\u89c6\u5316\u5e26\u6765\u7684\u67b6\u6784\u4f18\u5316\u673a\u4f1a\n<\/li>\n<\/ul>\n<p>\u67d0\u96f6\u552e\u4f01\u4e1a\u901a\u8fc7APM\u5c06\u5173\u952e\u4ea4\u6613API\u7684P99\u5ef6\u8fdf\u4ece2.3\u79d2\u964d\u81f30.8\u79d2\uff0c\u76f4\u63a5\u5e26\u52a8\u79fb\u52a8\u7aef\u5ba2\u5355\u4ef7\u63d0\u534717%\u3002<\/p>\n<h4 id=\"3-\u65f6\u95f4\u4ef7\u503c\u8003\u91cf-\u77ed\u671f\u89c1\u6548\u4e0e\u957f\u671f\u6536\u76ca\u7684\u5e73\u8861\">3. \u65f6\u95f4\u4ef7\u503c\u8003\u91cf\uff1a\u77ed\u671f\u89c1\u6548\u4e0e\u957f\u671f\u6536\u76ca\u7684\u5e73\u8861<\/h4>\n<p>APM\u7684ROI\u66f2\u7ebf\u5448\u73b0\u660e\u663e\u9636\u6bb5\u6027\u7279\u5f81\uff1a<\/p>\n<ul>\n<li><strong>\u5b9e\u65bd\u671f\uff080-3\u4e2a\u6708\uff09<\/strong>\uff1a\u4ee5\u6545\u969c\u53d1\u73b0\u80fd\u529b\u5efa\u8bbe\u4e3a\u4e3b\uff0cROI\u53ef\u80fd\u4e3a\u8d1f\n<\/li>\n<li><strong>\u4f18\u5316\u671f\uff083-12\u4e2a\u6708\uff09<\/strong>\uff1a\u901a\u8fc7\u6027\u80fd\u8c03\u4f18\u5b9e\u73b0\u6210\u672c\u8282\u7ea6\uff0cROI\u5f00\u59cb\u8f6c\u6b63\n<\/li>\n<li><strong>\u6210\u719f\u671f\uff0812\u4e2a\u6708+\uff09<\/strong>\uff1a\u9884\u6d4b\u6027\u7ef4\u62a4\u4e0e\u4e1a\u52a1\u6d1e\u5bdf\u521b\u9020\u8d85\u989d\u6536\u76ca\n<\/li>\n<\/ul>\n<p><em>Forrester\u8c03\u7814\u8868\u660e\uff0c\u6210\u719fAPM\u7528\u6237\u5728\u7b2c18\u4e2a\u6708\u7684\u5e73\u5747ROI\u53ef\u8fbe380%\uff0c\u8fdc\u8d85\u521d\u671f\u9884\u671f\u3002<\/em><\/p>\n<hr>\n<h3 id=\"\u4e09-\u4e94\u6b65\u6cd5\u5b9e\u73b0\u7cbe\u51c6roi\u6d4b\u7b97\">\u4e09\u3001\u4e94\u6b65\u6cd5\u5b9e\u73b0\u7cbe\u51c6ROI\u6d4b\u7b97<\/h3>\n<ol>\n<li><strong>\u57fa\u7ebf\u6570\u636e\u91c7\u96c6<\/strong>\n<\/li>\n<\/ol>\n<ul>\n<li>\u73b0\u6709\u76d1\u63a7\u5de5\u5177\u7684\u6709\u6548\u544a\u8b66\u7387\n<\/li>\n<li>\u6bcf\u6708\u6027\u80fd\u76f8\u5173\u6545\u969c\u5904\u7406\u65f6\u957f\n<\/li>\n<li>\u5173\u952e\u4e1a\u52a1\u63a5\u53e3\u7684SLA\u8fbe\u6807\u7387\n<\/li>\n<\/ul>\n<ol>\n<li><strong>\u573a\u666f\u5316\u4ef7\u503c\u5047\u8bbe<\/strong>\n<\/li>\n<\/ol>\n<ul>\n<li>\u82e5\u5c06MTTR\u964d\u4f4e50%\uff0c\u53ef\u907f\u514d\u591a\u5c11\u8425\u6536\u635f\u5931\uff1f\n<\/li>\n<li>\u63d0\u53471\u79d2\u9875\u9762\u52a0\u8f7d\u901f\u5ea6\uff0c\u9884\u8ba1\u589e\u52a0\u591a\u5c11\u8f6c\u5316\uff1f\n<\/li>\n<\/ul>\n<ol>\n<li><strong>\u5b9e\u65bd\u8def\u7ebf\u56fe\u89c4\u5212<\/strong>\n<\/li>\n<\/ol>\n<ul>\n<li>\u5206\u9636\u6bb5\u90e8\u7f72\u529f\u80fd\u6a21\u5757\uff08\u5982\u4ee3\u7801\u7ea7\u8bca\u65ad\u3001\u7528\u6237\u4f53\u9a8c\u76d1\u63a7\uff09\n<\/li>\n<li>\u8bbe\u7f6e\u5404\u9636\u6bb5KPI\u9a8c\u6536\u6807\u51c6\n<\/li>\n<\/ul>\n<ol>\n<li><strong>\u52a8\u6001\u76d1\u6d4b\u673a\u5236<\/strong>\n<\/li>\n<\/ol>\n<ul>\n<li>\u5efa\u7acbAPM\u6548\u80fd\u4eea\u8868\u76d8\uff0c\u8ddf\u8e2a\u6545\u969c\u9884\u9632\u7387\u3001\u8d44\u6e90\u8282\u7701\u91cf\u7b49\u6838\u5fc3\u6307\u6807\n<\/li>\n<li>\u6bcf\u6708\u5bf9\u6bd4\u5b9e\u9645\u6536\u76ca\u4e0e\u9884\u671f\u6a21\u578b\u7684\u504f\u5dee\n<\/li>\n<\/ul>\n<ol>\n<li><strong>\u6210\u672c\u6548\u76ca\u518d\u6821\u51c6<\/strong>\n<\/li>\n<\/ol>\n<ul>\n<li>\u6839\u636e\u6280\u672f\u67b6\u6784\u6f14\u8fdb\u8c03\u6574\u8bc4\u4f30\u6743\u91cd\uff08\u5982\u5bb9\u5668\u5316\u90e8\u7f72\u9700\u5f3a\u5316\u52a8\u6001\u8ffd\u8e2a\u80fd\u529b\u4ef7\u503c\uff09\n<\/li>\n<li>\u5c06APM\u6570\u636e\u63a5\u5165\u8d22\u52a1\u7cfb\u7edf\uff0c\u5b9e\u73b0ROI\u5b9e\u65f6\u53ef\u89c6\u5316\n<\/li>\n<\/ul>\n<hr>\n<h3 id=\"\u56db-\u907f\u5f00roi\u8bc4\u4f30\u7684\u4e09\u5927\u8ba4\u77e5\u8bef\u533a\">\u56db\u3001\u907f\u5f00ROI\u8bc4\u4f30\u7684\u4e09\u5927\u8ba4\u77e5\u8bef\u533a<\/h3>\n<ol>\n<li>\n<p><strong>\u552f\u5de5\u5177\u8bba\u9677\u9631<\/strong><br \/>\n\u67d0\u5236\u9020\u4e1a\u4f01\u4e1a\u66fe\u65a5\u8d44\u5f15\u5165\u9876\u7ea7APM\u5e73\u53f0\uff0c\u4f46\u56e0\u7f3a\u4e4f\u914d\u5957\u7684\u6d41\u7a0b\u6539\u9020\uff0c\u5b9e\u9645\u4f7f\u7528\u7387\u4e0d\u8db315%\u3002<em>APM\u7684\u672c\u8d28\u662f\u80fd\u529b\u4f53\u7cfb\u800c\u975e\u8f6f\u4ef6\u91c7\u8d2d\uff0c\u9700\u8981\u4e0eDevOps\u5b9e\u8df5\u6df1\u5ea6\u7ed3\u5408<\/em>\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u9759\u6001\u8bc4\u4f30\u5c40\u9650<\/strong><br \/>\n\u4e91\u539f\u751f\u6280\u672f\u7684\u5feb\u901f\u53d1\u5c55\u4f7f\u5f97\u4f20\u7edf\u8bc4\u4f30\u6a21\u578b\u8fc5\u901f\u5931\u6548\u3002\u5efa\u8bae\u91c7\u7528<strong>\u5f39\u6027ROI\u6846\u67b6<\/strong>\uff0c\u5c06\u6280\u672f\u6f14\u8fdb\u56e0\u5b50\u7eb3\u5165\u8ba1\u7b97\u6a21\u578b\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u6570\u636e\u5b64\u5c9b\u6548\u5e94<\/strong><br \/>\nAPM\u4ea7\u751f\u7684\u6027\u80fd\u6570\u636e\u82e5\u5b64\u7acb\u4e8e\u4e1a\u52a1\u7cfb\u7edf\uff0c\u5c06\u9020\u6210\u4ef7\u503c\u635f\u8017\u3002<strong>\u6784\u5efa\u7edf\u4e00\u7684<a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u53ef\u89c2\u6d4b\u6027\u5e73\u53f0<\/a><\/strong>\uff0c\u6253\u901aAPM\u4e0e\u4e1a\u52a1\u5206\u6790\u3001\u5b89\u5168\u76d1\u63a7\u7684\u6570\u636e\u94fe\u8def\uff0c\u53ef\u91ca\u653e\u989d\u591615-20%\u7684ROI\u63d0\u5347\u7a7a\u95f4\u3002<\/p>\n<\/li>\n<\/ol>\n<hr>\n<h3 id=\"\u4e94-\u4eceroi\u5230voi-\u4ef7\u503c\u8bc4\u4f30\u7684\u5347\u7ef4\u601d\u8003\">\u4e94\u3001\u4eceROI\u5230VOI\uff1a\u4ef7\u503c\u8bc4\u4f30\u7684\u5347\u7ef4\u601d\u8003<\/h3>\n<p>\u5f53\u4f01\u4e1a\u8de8\u8d8a\u57fa\u7840ROI\u8bc4\u4f30\u9636\u6bb5\u540e\uff0c\u5e94\u8fdb\u4e00\u6b65\u5173\u6ce8<strong>\u4ef7\u503c\u5b9e\u73b0\u6307\u6570\uff08VOI\uff09<\/strong>\uff1a<\/p>\n<ul>\n<li>\u6280\u672f\u56e2\u961f\u54cd\u5e94\u4e1a\u52a1\u9700\u6c42\u7684\u901f\u5ea6\u63d0\u5347\u5e45\u5ea6\n<\/li>\n<li>\u6570\u5b57\u5316\u521b\u65b0\u9879\u76ee\u7684\u5931\u8d25\u7387\u964d\u4f4e\u7a0b\u5ea6\n<\/li>\n<li>\u7cfb\u7edf\u53ef\u89c2\u6d4b\u6027\u5e26\u6765\u7684\u51b3\u7b56\u8d28\u91cf\u6539\u8fdb\n<\/li>\n<\/ul>\n<p>\u67d0\u8de8\u56fd\u7269\u6d41\u516c\u53f8\u7684\u5b9e\u8df5\u8868\u660e\uff0cVOI\u8bc4\u4f30\u4f7f\u5176\u53d1\u73b0\u4e86APM\u5728\u4f9b\u5e94\u94fe\u53ef\u89c6\u5316\u4e2d\u7684\u610f\u5916\u4ef7\u503c\u2014\u2014\u901a\u8fc7\u5206\u6790\u5e94\u7528\u7a0b\u5e8f\u6027\u80fd\u6570\u636e\uff0c\u4f18\u5316\u4e86\u5168\u7403\u8d27\u673a\u8c03\u5ea6\u7b97\u6cd5\uff0c\u6bcf\u5e74\u8282\u7701\u71c3\u6cb9\u6210\u672c\u8d85800\u4e07\u7f8e\u5143\u3002\u8fd9\u79cd<strong>\u4ece\u6210\u672c\u4e2d\u5fc3\u5230\u5229\u6da6\u4e2d\u5fc3\u7684\u601d\u7ef4\u8f6c\u6362<\/strong>\uff0c\u6b63\u662fAPM\u4ef7\u503c\u6700\u5927\u5316\u7684\u5173\u952e\u6240\u5728\u3002<\/p>\n<hr>\n<p>\u901a\u8fc7\u4e0a\u8ff0\u6846\u67b6\uff0c\u4f01\u4e1a\u4e0d\u4ec5\u80fd\u7cbe\u51c6\u8ba1\u7b97APM\u89e3\u51b3\u65b9\u6848\u7684\u8d22\u52a1\u56de\u62a5\uff0c\u66f4\u80fd\u5efa\u7acb\u6280\u672f\u6295\u8d44\u4e0e\u4e1a\u52a1\u6218\u7565\u7684\u6df1\u5ea6\u534f\u540c\u3002\u5728\u6570\u5b57\u7ecf\u6d4e\u65f6\u4ee3\uff0c<strong>APM\u65e9\u5df2\u8d85\u8d8a\u5355\u7eaf\u7684IT\u5de5\u5177\u5c5e\u6027\uff0c\u6b63\u5728\u6f14\u53d8\u4e3a\u9a71\u52a8\u5546\u4e1a\u4ef7\u503c\u7684\u57fa\u7840\u8bbe\u65bd<\/strong>\u3002\u90a3\u4e9b\u64c5\u957f\u5c06\u6027\u80fd\u6570\u636e\u8f6c\u5316\u4e3a\u51b3\u7b56\u6d1e\u5bdf\u7684\u4f01\u4e1a\uff0c\u5c06\u5728\u7ade\u4e89\u4e2d\u6301\u7eed\u83b7\u5f97\u5dee\u5f02\u5316\u7684\u4f18\u52bf\u52bf\u80fd\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5728\u6570\u5b57\u5316\u8f6c\u578b\u6d6a\u6f6e\u4e2d\uff0c\u5e94\u7528\u7a0b\u5e8f\u6027\u80fd\u7ba1\u7406\uff08APM\uff09\u5df2\u6210\u4e3a\u4f01\u4e1a\u6280\u672f\u6808\u7684\u6838\u5fc3\u7ec4\u4ef6\u3002\u7136\u800c\uff0c\u9762\u5bf9\u5e02\u573a\u4e0a\u7433\u7405\u6ee1\u76ee\u7684APM\u89e3\u51b3\u65b9\u6848\uff0c\u8bb8\u591a\u6280\u672f\u51b3\u7b56\u8005\u9677\u5165\u56f0\u60d1\uff1a\u6295\u5165\u6570\u5341\u4e07\u751a\u81f3\u4e0a\u767e\u4e07\u7684\u9884\u7b97\u5efa\u8bbe\u76d1\u63a7\u4f53\u7cfb\uff0c\u7a76\u7adf\u80fd\u5e26\u6765\u591a\u5c11\u5b9e\u9645\u4ef7\u503c\uff1f \u8fd9\u4e2a\u95ee\u9898\u76f4\u6307\u4f01\u4e1a\u6280\u672f\u6295\u8d44\u7684\u6838\u5fc3\u8bc9\u6c42\u2014\u2014\u5982\u4f55\u79d1\u5b66\u8bc4\u4f30APM\u89e3\u51b3\u65b9\u6848\u7684\u6295\u8d44\u56de\u62a5\u7387\uff08ROI\uff09\u3002\u672c\u6587\u5c06\u4ece\u4e1a\u52a1\u4ef7\u503c\u89c6\u89d2\u5207\u5165\uff0c\u63ed\u793aAPM\u6210\u672c\u6548\u76ca\u5206\u6790\u7684\u5e95\u5c42\u903b\u8f91\uff0c\u4e3a\u4f01\u4e1a\u6784\u5efa\u53ef\u91cf\u5316\u7684\u8bc4\u4f30\u6846\u67b6\u3002 \u4e00\u3001APM\u7684\u9690\u6027\u4ef7\u503c\uff1a\u4ece\u6280\u672f\u6307\u6807\u5230\u5546\u4e1a\u6210\u679c\u7684\u8f6c\u5316 \u4f20\u7edfROI\u8ba1\u7b97\u5e38\u5c40\u9650\u4e8e\u786c\u4ef6\u6210\u672c\u524a\u51cf\u6216\u4eba\u529b\u8282\u7701\uff0c\u4f46\u73b0\u4ee3APM\u7684\u4ef7\u503c\u7ef4\u5ea6\u5df2\u53d1\u751f\u6839\u672c\u6027\u6539\u53d8\u3002\u6839\u636eGartner\u7814\u7a76\uff0c\u9ad8\u6027\u80fd\u5e94\u7528\u7a0b\u5e8f\u53ef\u4f7f\u4f01\u4e1a\u6536\u5165\u63d0\u5347\u9ad8\u8fbe9.2%\uff0c\u800c\u6bcf\u6b21\u91cd\u5927\u6027\u80fd\u6545\u969c\u5bfc\u81f4\u7684\u76f4\u63a5\u635f\u5931\u5e73\u5747\u8d85\u8fc730\u4e07\u7f8e\u5143\u3002\u8fd9\u610f\u5473\u7740APM\u7684ROI\u8bc4\u4f30\u5fc5\u987b\u7a81\u7834\u6280\u672f\u8303\u7574\uff0c\u5efa\u7acb\u4e0e\u4e1a\u52a1\u6307\u6807\u7684\u5f3a\u5173\u8054\uff1a \u7528\u6237\u4f53\u9a8c\u8d27\u5e01\u5316\uff1a\u9875\u9762\u52a0\u8f7d\u65f6\u95f4\u6bcf\u51cf\u5c110.1\u79d2\uff0c\u7535\u5546\u8f6c\u5316\u7387\u53ef\u63d0\u53470.6%\uff08Akamai\u6570\u636e\uff09\u3002\u901a\u8fc7APM\u4f18\u5316\u7aef\u5230\u7aef\u54cd\u5e94\u901f\u5ea6\uff0c\u76f4\u63a5\u4f5c\u7528\u4e8e\u5ba2\u6237\u7559\u5b58\u4e0e\u8ba2\u5355\u589e\u957f \u6545\u969c\u635f\u5931\u9884\u9632\uff1a\u5b9e\u65f6\u5f02\u5e38\u68c0\u6d4b\u53ef\u5c06\u5e73\u5747\u6545\u969c\u6062\u590d\u65f6\u95f4\uff08MTTR\uff09\u7f29\u77ed75%\uff0c\u907f\u514d\u670d\u52a1\u4e2d\u65ad\u5bfc\u81f4\u7684\u54c1\u724c\u4fe1\u8a89\u635f\u5bb3\u4e0e\u5408\u89c4\u98ce\u9669 \u8d44\u6e90\u5229\u7528\u4f18\u5316\uff1a\u667a\u80fd\u6839\u56e0\u5206\u6790\u5e2e\u52a9\u51cf\u5c1130%\u4ee5\u4e0a\u7684\u4e91\u8d44\u6e90\u6d6a\u8d39\uff0c\u8fd9\u5728\u4e91\u539f\u751f\u67b6\u6784\u4e2d\u5c24\u4e3a\u663e\u8457 \u4e8c\u3001\u6784\u5efaROI\u8bc4\u4f30\u6a21\u578b\u7684\u4e09\u4e2a\u6838\u5fc3\u7ef4\u5ea6 1. \u6210\u672c\u7ed3\u6784\u62c6\u89e3\uff1a\u770b\u5f97\u89c1\u4e0e\u770b\u4e0d\u89c1\u7684\u6295\u5165 APM\u90e8\u7f72\u6210\u672c\u4e0d\u5e94\u4ec5\u9650\u4e8e\u8f6f\u4ef6\u8bb8\u53ef\u8d39\u7528\uff0c\u5b8c\u6574\u7684TCO\uff08\u603b\u62e5\u6709\u6210\u672c\uff09\u9700\u6db5\u76d6\uff1a \u5b9e\u65bd\u6210\u672c\uff1a\u7cfb\u7edf\u96c6\u6210\u3001\u5b9a\u5236\u5f00\u53d1\u3001\u5386\u53f2\u6570\u636e\u8fc1\u79fb \u8fd0\u7ef4\u6210\u672c\uff1a\u76d1\u63a7\u544a\u8b66\u914d\u7f6e\u3001\u65e5\u5fd7\u5b58\u50a8\u3001\u4e13\u5bb6\u56e2\u961f\u4eba\u529b \u673a\u4f1a\u6210\u672c\uff1a\u4f20\u7edf\u76d1\u63a7\u5de5\u5177\u9000\u5f79\u5e26\u6765\u7684\u6c89\u6ca1\u6210\u672c\u3001\u56e2\u961f\u5b66\u4e60\u66f2\u7ebf\u5f71\u54cd \u67d0\u91d1\u878d\u4f01\u4e1a\u6848\u4f8b\u663e\u793a\uff0c\u5176APM\u89e3\u51b3\u65b9\u6848\u7684\u9690\u6027\u8fd0\u7ef4\u6210\u672c\u5360\u603b\u6295\u5165\u768442%\uff0c\u8fd9\u8981\u6c42\u4f01\u4e1a\u5728\u9884\u7b97\u9636\u6bb5\u5c31\u5efa\u7acb\u5168\u666f\u6210\u672c\u6a21\u578b\u3002 2. \u6536\u76ca\u91cf\u5316\u6846\u67b6\uff1a\u4ece\u6280\u672f\u6307\u6807\u5230\u8d22\u52a1\u6307\u6807 \u5efa\u7acb\u6536\u76ca\u8bc4\u4f30\u4f53\u7cfb\u65f6\uff0c\u5efa\u8bae\u91c7\u7528\u5206\u5c42\u91cf\u5316\u6cd5\uff1a \u76f4\u63a5\u6536\u76ca\uff1a\u6545\u969c\u5904\u7406\u65f6\u95f4\u51cf\u5c11\u5bf9\u5e94\u7684\u4eba\u529b\u6210\u672c\u8282\u7701\u3001\u4e91\u8d44\u6e90\u5229\u7528\u7387\u63d0\u5347\u5e26\u6765\u7684\u57fa\u7840\u8bbe\u65bd\u5f00\u652f\u964d\u4f4e \u95f4\u63a5\u6536\u76ca\uff1a\u5e94\u7528\u6027\u80fd\u63d0\u5347\u5e26\u6765\u7684\u5ba2\u6237\u751f\u547d\u5468\u671f\u4ef7\u503c\uff08CLV\uff09\u589e\u957f\u3001\u8fd0\u7ef4\u56e2\u961f\u6548\u7387\u63d0\u5347\u91ca\u653e\u7684\u521b\u65b0\u4ea7\u80fd \u6218\u7565\u6536\u76ca\uff1a\u6570\u5b57\u5316\u4e1a\u52a1\u8fde\u7eed\u6027\u4fdd\u969c\u3001\u6280\u672f\u503a\u52a1\u53ef\u89c6\u5316\u5e26\u6765\u7684\u67b6\u6784\u4f18\u5316\u673a\u4f1a \u67d0\u96f6\u552e\u4f01\u4e1a\u901a\u8fc7APM\u5c06\u5173\u952e\u4ea4\u6613API\u7684P99\u5ef6\u8fdf\u4ece2.3\u79d2\u964d\u81f30.8\u79d2\uff0c\u76f4\u63a5\u5e26\u52a8\u79fb\u52a8\u7aef\u5ba2\u5355\u4ef7\u63d0\u534717%\u3002 3. \u65f6\u95f4\u4ef7\u503c\u8003\u91cf\uff1a\u77ed\u671f\u89c1\u6548\u4e0e\u957f\u671f\u6536\u76ca\u7684\u5e73\u8861 APM\u7684ROI\u66f2\u7ebf\u5448\u73b0\u660e\u663e\u9636\u6bb5\u6027\u7279\u5f81\uff1a \u5b9e\u65bd\u671f\uff080-3\u4e2a\u6708\uff09\uff1a\u4ee5\u6545\u969c\u53d1\u73b0\u80fd\u529b\u5efa\u8bbe\u4e3a\u4e3b\uff0cROI\u53ef\u80fd\u4e3a\u8d1f \u4f18\u5316\u671f\uff083-12\u4e2a\u6708\uff09\uff1a\u901a\u8fc7\u6027\u80fd\u8c03\u4f18\u5b9e\u73b0\u6210\u672c\u8282\u7ea6\uff0cROI\u5f00\u59cb\u8f6c\u6b63 \u6210\u719f\u671f\uff0812\u4e2a\u6708+\uff09\uff1a\u9884\u6d4b\u6027\u7ef4\u62a4\u4e0e\u4e1a\u52a1\u6d1e\u5bdf\u521b\u9020\u8d85\u989d\u6536\u76ca Forrester\u8c03\u7814\u8868\u660e\uff0c\u6210\u719fAPM\u7528\u6237\u5728\u7b2c18\u4e2a\u6708\u7684\u5e73\u5747ROI\u53ef\u8fbe380%\uff0c\u8fdc\u8d85\u521d\u671f\u9884\u671f\u3002 \u4e09\u3001\u4e94\u6b65\u6cd5\u5b9e\u73b0\u7cbe\u51c6ROI\u6d4b\u7b97 \u57fa\u7ebf\u6570\u636e\u91c7\u96c6 \u73b0\u6709\u76d1\u63a7\u5de5\u5177\u7684\u6709\u6548\u544a\u8b66\u7387 \u6bcf\u6708\u6027\u80fd\u76f8\u5173\u6545\u969c\u5904\u7406\u65f6\u957f \u5173\u952e\u4e1a\u52a1\u63a5\u53e3\u7684SLA\u8fbe\u6807\u7387 \u573a\u666f\u5316\u4ef7\u503c\u5047\u8bbe \u82e5\u5c06MTTR\u964d\u4f4e50%\uff0c\u53ef\u907f\u514d\u591a\u5c11\u8425\u6536\u635f\u5931\uff1f \u63d0\u53471\u79d2\u9875\u9762\u52a0\u8f7d\u901f\u5ea6\uff0c\u9884\u8ba1\u589e\u52a0\u591a\u5c11\u8f6c\u5316\uff1f \u5b9e\u65bd\u8def\u7ebf\u56fe\u89c4\u5212 \u5206\u9636\u6bb5\u90e8\u7f72\u529f\u80fd\u6a21\u5757\uff08\u5982\u4ee3\u7801\u7ea7\u8bca\u65ad\u3001\u7528\u6237\u4f53\u9a8c\u76d1\u63a7\uff09 \u8bbe\u7f6e\u5404\u9636\u6bb5KPI\u9a8c\u6536\u6807\u51c6 \u52a8\u6001\u76d1\u6d4b\u673a\u5236 \u5efa\u7acbAPM\u6548\u80fd\u4eea\u8868\u76d8\uff0c\u8ddf\u8e2a\u6545\u969c\u9884\u9632\u7387\u3001\u8d44\u6e90\u8282\u7701\u91cf\u7b49\u6838\u5fc3\u6307\u6807 \u6bcf\u6708\u5bf9\u6bd4\u5b9e\u9645\u6536\u76ca\u4e0e\u9884\u671f\u6a21\u578b\u7684\u504f\u5dee \u6210\u672c\u6548\u76ca\u518d\u6821\u51c6 \u6839\u636e\u6280\u672f\u67b6\u6784\u6f14\u8fdb\u8c03\u6574\u8bc4\u4f30\u6743\u91cd\uff08\u5982\u5bb9\u5668\u5316\u90e8\u7f72\u9700\u5f3a\u5316\u52a8\u6001\u8ffd\u8e2a\u80fd\u529b\u4ef7\u503c\uff09 \u5c06APM\u6570\u636e\u63a5\u5165\u8d22\u52a1\u7cfb\u7edf\uff0c\u5b9e\u73b0ROI\u5b9e\u65f6\u53ef\u89c6\u5316 \u56db\u3001\u907f\u5f00ROI\u8bc4\u4f30\u7684\u4e09\u5927\u8ba4\u77e5\u8bef\u533a \u552f\u5de5\u5177\u8bba\u9677\u9631 \u67d0\u5236\u9020\u4e1a\u4f01\u4e1a\u66fe\u65a5\u8d44\u5f15\u5165\u9876\u7ea7APM\u5e73\u53f0\uff0c\u4f46\u56e0\u7f3a\u4e4f\u914d\u5957\u7684\u6d41\u7a0b\u6539\u9020\uff0c\u5b9e\u9645\u4f7f\u7528\u7387\u4e0d\u8db315%\u3002APM\u7684\u672c\u8d28\u662f\u80fd\u529b\u4f53\u7cfb\u800c\u975e\u8f6f\u4ef6\u91c7\u8d2d\uff0c\u9700\u8981\u4e0eDevOps\u5b9e\u8df5\u6df1\u5ea6\u7ed3\u5408\u3002 \u9759\u6001\u8bc4\u4f30\u5c40\u9650 \u4e91\u539f\u751f\u6280\u672f\u7684\u5feb\u901f\u53d1\u5c55\u4f7f\u5f97\u4f20\u7edf\u8bc4\u4f30\u6a21\u578b\u8fc5\u901f\u5931\u6548\u3002\u5efa\u8bae\u91c7\u7528\u5f39\u6027ROI\u6846\u67b6\uff0c\u5c06\u6280\u672f\u6f14\u8fdb\u56e0\u5b50\u7eb3\u5165\u8ba1\u7b97\u6a21\u578b\u3002 \u6570\u636e\u5b64\u5c9b\u6548\u5e94 APM\u4ea7\u751f\u7684\u6027\u80fd\u6570\u636e\u82e5\u5b64\u7acb\u4e8e\u4e1a\u52a1\u7cfb\u7edf\uff0c\u5c06\u9020\u6210\u4ef7\u503c\u635f\u8017\u3002\u6784\u5efa\u7edf\u4e00\u7684\u53ef\u89c2\u6d4b\u6027\u5e73\u53f0\uff0c\u6253\u901aAPM\u4e0e\u4e1a\u52a1\u5206\u6790\u3001\u5b89\u5168\u76d1\u63a7\u7684\u6570\u636e\u94fe\u8def\uff0c\u53ef\u91ca\u653e\u989d\u591615-20%\u7684ROI\u63d0\u5347\u7a7a\u95f4\u3002 \u4e94\u3001\u4eceROI\u5230VOI\uff1a\u4ef7\u503c\u8bc4\u4f30\u7684\u5347\u7ef4\u601d\u8003 \u5f53\u4f01\u4e1a\u8de8\u8d8a\u57fa\u7840ROI\u8bc4\u4f30\u9636\u6bb5\u540e\uff0c\u5e94\u8fdb\u4e00\u6b65\u5173\u6ce8\u4ef7\u503c\u5b9e\u73b0\u6307\u6570\uff08VOI\uff09\uff1a [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":36963,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-36962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news"],"_links":{"self":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts\/36962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/comments?post=36962"}],"version-history":[{"count":1,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts\/36962\/revisions"}],"predecessor-version":[{"id":36964,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts\/36962\/revisions\/36964"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/media\/36963"}],"wp:attachment":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/media?parent=36962"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/categories?post=36962"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/tags?post=36962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}