{"id":37266,"date":"2025-04-18T11:06:44","date_gmt":"2025-04-18T03:06:44","guid":{"rendered":"https:\/\/www.yunshan.net\/blog\/?p=37266"},"modified":"2025-04-18T11:06:44","modified_gmt":"2025-04-18T03:06:44","slug":"%e5%88%86%e5%b8%83%e5%bc%8f%e8%bf%bd%e8%b8%aa%e5%a6%82%e4%bd%95%e5%b8%ae%e5%8a%a9%e5%ae%9e%e7%8e%b0%e6%9c%8d%e5%8a%a1%e7%ba%a7%e5%88%ab%e7%9a%84sla%e7%9b%91%e6%8e%a7%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.yunshan.net\/blog\/archives\/37266.html","title":{"rendered":"\u5206\u5e03\u5f0f\u8ffd\u8e2a\u5982\u4f55\u5e2e\u52a9\u5b9e\u73b0\u670d\u52a1\u7ea7\u522b\u7684SLA\u76d1\u63a7\uff1f"},"content":{"rendered":"<p style=\"text-align: center;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.yunshan.net\/blog\/wp-content\/uploads\/2025\/04\/obdxht.jpg\" alt=\"\u5206\u5e03\u5f0f\u8ffd\u8e2a\u5982\u4f55\u5e2e\u52a9\u5b9e\u73b0\u670d\u52a1\u7ea7\u522b\u7684SLA\u76d1\u63a7\uff1f\" ><\/p>\n<\/p>\n<p><strong>\u524d\u8a00<\/strong><br \/>\n\u5728\u6570\u5b57\u5316\u6d6a\u6f6e\u4e2d\uff0c\u4f01\u4e1a\u7684\u670d\u52a1\u67b6\u6784\u65e5\u76ca\u590d\u6742\uff0c\u5fae\u670d\u52a1\u3001\u5bb9\u5668\u5316\u4e0e\u4e91\u539f\u751f\u6280\u672f\u7684\u666e\u53ca\u4f7f\u5f97\u7cfb\u7edf\u95f4\u7684\u4ea4\u4e92\u5448\u73b0\u51fa\u7f51\u72b6\u5316\u7279\u5f81\u3002\u4e00\u6b21\u7528\u6237\u8bf7\u6c42\u53ef\u80fd\u7a7f\u8d8a\u6570\u5341\u4e2a\u670d\u52a1\u8282\u70b9\uff0c\u5982\u4f55\u786e\u4fdd\u6bcf\u4e2a\u73af\u8282\u7684\u6027\u80fd\u4e0e\u7a33\u5b9a\u6027\uff1f\u5982\u4f55\u91cf\u5316\u5e76\u4fdd\u969c\u670d\u52a1\u7ea7\u522b\u534f\u8bae\uff08SLA\uff09\u4e2d\u7684\u54cd\u5e94\u65f6\u95f4\u3001\u53ef\u7528\u6027\u7b49\u5173\u952e\u6307\u6807\uff1f<strong><a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u5206\u5e03\u5f0f\u8ffd\u8e2a<\/a>\u6280\u672f<\/strong>\u7684\u5d1b\u8d77\uff0c\u4e3a\u8fd9\u4e00\u96be\u9898\u63d0\u4f9b\u4e86\u7834\u5c40\u601d\u8def\u2014\u2014\u5b83\u4e0d\u4ec5\u8ba9\u201c\u9ed1\u76d2\u201d\u7cfb\u7edf\u53d8\u5f97\u900f\u660e\uff0c\u66f4\u6210\u4e3a\u5b9e\u73b0\u7cbe\u51c6SLA\u76d1\u63a7\u7684\u57fa\u77f3\u3002<\/p>\n<hr>\n<h3 id=\"\u4e00-\u5206\u5e03\u5f0f\u8ffd\u8e2a-\u89e3\u5f00\u590d\u6742\u7cfb\u7edf\u7684-\u5168\u94fe\u8def\u5730\u56fe\"><strong>\u4e00\u3001<a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u5206\u5e03\u5f0f\u8ffd\u8e2a<\/a>\uff1a\u89e3\u5f00\u590d\u6742\u7cfb\u7edf\u7684\u201c\u5168\u94fe\u8def\u5730\u56fe\u201d<\/strong><\/h3>\n<p>\u5206\u5e03\u5f0f\u8ffd\u8e2a\u7684\u6838\u5fc3\u5728\u4e8e\u5bf9\u8bf7\u6c42\u8def\u5f84\u7684<strong>\u5168\u751f\u547d\u5468\u671f\u8bb0\u5f55<\/strong>\u3002\u901a\u8fc7\u552f\u4e00\u6807\u8bc6\uff08Trace ID\uff09\u4e32\u8054\u8d77\u8de8\u670d\u52a1\u7684\u8c03\u7528\u94fe\uff0c\u7ed3\u5408Span\uff08\u5355\u4e2a\u670d\u52a1\u8282\u70b9\u7684\u64cd\u4f5c\u5355\u5143\uff09\u8bb0\u5f55\u8017\u65f6\u3001\u72b6\u6001\u4e0e\u5143\u6570\u636e\uff0c\u7cfb\u7edf\u80fd\u591f\u6784\u5efa\u51fa\u5b8c\u6574\u7684\u8bf7\u6c42\u8f68\u8ff9\u3002\u4f8b\u5982\uff0c\u4e00\u4e2a\u7535\u5546\u8ba2\u5355\u7684\u521b\u5efa\u53ef\u80fd\u6d89\u53ca\u7528\u6237\u9274\u6743\u3001\u5e93\u5b58\u67e5\u8be2\u3001\u652f\u4ed8\u7f51\u5173\u7b49\u591a\u4e2a\u670d\u52a1\uff0c\u800c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u80fd\u6e05\u6670\u6807\u6ce8\u6bcf\u4e2a\u73af\u8282\u7684\u8017\u65f6\u4e0e\u6210\u529f\u7387\u3002<\/p>\n<p>\u8fd9\u79cd\u80fd\u529b\u76f4\u63a5\u670d\u52a1\u4e8eSLA\u76d1\u63a7\u7684\u4e24\u5927\u6838\u5fc3\u9700\u6c42\uff1a<\/p>\n<ol>\n<li><strong>\u7aef\u5230\u7aef\u6027\u80fd\u53ef\u89c6\u5316<\/strong>\uff1aSLA\u4e2d\u7684\u54cd\u5e94\u65f6\u95f4\u627f\u8bfa\uff08\u5982\u201c99%\u7684\u8bf7\u6c42\u5728500ms\u5185\u5b8c\u6210\u201d\uff09\uff0c\u4f9d\u8d56\u5bf9\u6574\u4f53\u94fe\u8def\u800c\u975e\u5355\u4e2a\u670d\u52a1\u7684\u89c2\u6d4b\u3002\u5206\u5e03\u5f0f\u8ffd\u8e2a\u901a\u8fc7\u805a\u5408\u8de8\u670d\u52a1\u6570\u636e\uff0c\u53ef\u7cbe\u51c6\u8bc6\u522b\u74f6\u9888\u70b9\uff08\u5982\u67d0\u4e2a\u6570\u636e\u5e93\u67e5\u8be2\u62d6\u6162\u5168\u5c40\uff09\u3002\n<\/li>\n<li><strong>\u6545\u969c\u6839\u56e0\u5b9a\u4f4d<\/strong>\uff1a\u5f53\u670d\u52a1\u53ef\u7528\u6027\u4f4e\u4e8eSLA\u9608\u503c\u65f6\uff0c\u8ffd\u8e2a\u6570\u636e\u80fd\u5feb\u901f\u5b9a\u4f4d\u5f02\u5e38\u8282\u70b9\uff08\u5982\u67d0\u4e2a\u5fae\u670d\u52a1\u56e0\u5185\u5b58\u6cc4\u6f0f\u9891\u7e41\u5d29\u6e83\uff09\uff0c\u907f\u514d\u201c\u76f2\u4eba\u6478\u8c61\u201d\u5f0f\u6392\u67e5\u3002\n<\/li>\n<\/ol>\n<hr>\n<h3 id=\"\u4e8c-\u4ece\u6570\u636e\u5230\u6d1e\u5bdf-\u5206\u5e03\u5f0f\u8ffd\u8e2a\u5982\u4f55\u8d4b\u80fdsla\u6307\u6807\u91cf\u5316\"><strong>\u4e8c\u3001\u4ece\u6570\u636e\u5230\u6d1e\u5bdf\uff1a\u5206\u5e03\u5f0f\u8ffd\u8e2a\u5982\u4f55\u8d4b\u80fdSLA\u6307\u6807\u91cf\u5316<\/strong><\/h3>\n<p>SLA\u7684\u6838\u5fc3\u6307\u6807\u901a\u5e38\u5305\u62ec<strong>\u53ef\u7528\u6027\u3001\u5ef6\u8fdf\u3001\u541e\u5410\u91cf\u548c\u9519\u8bef\u7387<\/strong>\u3002\u5206\u5e03\u5f0f\u8ffd\u8e2a\u901a\u8fc7\u4ee5\u4e0b\u65b9\u5f0f\u5c06\u5176\u8f6c\u5316\u4e3a\u53ef\u8861\u91cf\u7684\u6570\u636e\uff1a<\/p>\n<ol>\n<li>\n<p><strong>\u53ef\u7528\u6027\u76d1\u63a7<\/strong><br \/>\n\u901a\u8fc7\u8ffd\u8e2a\u6210\u529f\u7387\uff08\u5982HTTP\u72b6\u6001\u7801\uff09\u4e0e\u670d\u52a1\u5fc3\u8df3\uff0c\u7cfb\u7edf\u53ef\u5b9e\u65f6\u8ba1\u7b97\u670d\u52a1\u53ef\u7528\u6027\u3002\u4f8b\u5982\uff0c\u82e5\u67d0API\u7684SLA\u627f\u8bfa\u53ef\u7528\u6027\u4e3a99.95%\uff0c\u8ffd\u8e2a\u6570\u636e\u53ef\u81ea\u52a8\u7edf\u8ba1\u5176\u4e0d\u53ef\u7528\u65f6\u6bb5\uff0c\u5e76\u5173\u8054\u5230\u5177\u4f53\u670d\u52a1\u6216\u57fa\u7840\u8bbe\u65bd\u6545\u969c\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u5ef6\u8fdf\u5206\u6790<\/strong><br \/>\n\u5206\u5e03\u5f0f\u8ffd\u8e2a\u5929\u7136\u652f\u6301\u5206\u5c42\u5ef6\u8fdf\u7edf\u8ba1\uff1a\u4ece\u5168\u5c40\u54cd\u5e94\u65f6\u95f4\u5230\u5355\u4e2a\u670d\u52a1\u3001\u6570\u636e\u5e93\u67e5\u8be2\u751a\u81f3\u7b2c\u4e09\u65b9API\u8c03\u7528\u3002\u501f\u52a9<strong>\u767e\u5206\u4f4d\u6570\u7edf\u8ba1\uff08\u5982P90\/P99\uff09<\/strong>\uff0c\u4f01\u4e1a\u80fd\u9a8c\u8bc1\u662f\u5426\u6ee1\u8db3SLA\u4e2d\u7684\u5ef6\u8fdf\u627f\u8bfa\uff0c\u5e76\u9488\u5bf9\u957f\u5c3e\u8bf7\u6c42\u4f18\u5316\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u9519\u8bef\u6839\u56e0\u5173\u8054<\/strong><br \/>\n\u5f53\u9519\u8bef\u7387\u8d85\u6807\u65f6\uff0c\u4f20\u7edf\u76d1\u63a7\u5de5\u5177\u53ef\u80fd\u4ec5\u62a5\u544a\u201c\u652f\u4ed8\u670d\u52a1\u5f02\u5e38\u201d\uff0c\u800c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u80fd\u8fdb\u4e00\u6b65\u63ed\u793a\u9519\u8bef\u6e90\u5934\u2014\u2014\u4f8b\u5982\uff0c\u662f\u8eab\u4efd\u9a8c\u8bc1\u670d\u52a1\u7684\u8d85\u65f6\u89e6\u53d1\u4e86\u652f\u4ed8\u6d41\u7a0b\u7684\u8fde\u73af\u5931\u8d25\u3002\u8fd9\u79cd\u5173\u8054\u6027\u5206\u6790\u5927\u5e45\u7f29\u77ed\u4e86MTTR\uff08\u5e73\u5747\u4fee\u590d\u65f6\u95f4\uff09\u3002<\/p>\n<\/li>\n<\/ol>\n<p><strong>\u6848\u4f8b<\/strong>\uff1a\u67d0\u91d1\u878d\u5e73\u53f0\u901a\u8fc7\u96c6\u6210Jaeger\uff08\u5f00\u6e90\u5206\u5e03\u5f0f\u8ffd\u8e2a\u7cfb\u7edf\uff09\uff0c\u5c06\u652f\u4ed8\u94fe\u8def\u9519\u8bef\u7387\u4ece0.5%\u964d\u81f30.1%\uff0c\u540c\u65f6SLA\u8fdd\u7ea6\u4e8b\u4ef6\u51cf\u5c11\u4e8660%\u3002<\/p>\n<hr>\n<h3 id=\"\u4e09-\u8de8\u8d8a\u76d1\u63a7\u76f2\u533a-\u5206\u5e03\u5f0f\u8ffd\u8e2a\u7684\u8fdb\u9636\u4ef7\u503c\"><strong>\u4e09\u3001\u8de8\u8d8a\u76d1\u63a7\u76f2\u533a\uff1a\u5206\u5e03\u5f0f\u8ffd\u8e2a\u7684\u8fdb\u9636\u4ef7\u503c<\/strong><\/h3>\n<p>\u9664\u4e86\u57fa\u7840\u6307\u6807\uff0c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u8fd8\u80fd\u89e3\u51b3SLA\u7ba1\u7406\u4e2d\u7684\u6df1\u5c42\u6b21\u95ee\u9898\uff1a<\/p>\n<ol>\n<li>\n<p><strong>\u4f9d\u8d56\u670d\u52a1\u7684SLA\u5408\u89c4\u6027\u9a8c\u8bc1<\/strong><br \/>\n\u5728\u5fae\u670d\u52a1\u67b6\u6784\u4e2d\uff0c\u6838\u5fc3\u670d\u52a1\u53ef\u80fd\u4f9d\u8d56\u7b2c\u4e09\u65b9API\uff08\u5982\u77ed\u4fe1\u7f51\u5173\uff09\u3002\u901a\u8fc7\u8ffd\u8e2a\u8fd9\u4e9b\u5916\u90e8\u8c03\u7528\u7684\u6027\u80fd\uff0c\u4f01\u4e1a\u53ef\u9a8c\u8bc1\u5408\u4f5c\u4f19\u4f34\u662f\u5426\u9075\u5b88SLA\u6761\u6b3e\uff0c\u5e76\u4e3a\u5408\u540c\u7ea0\u7eb7\u63d0\u4f9b\u6570\u636e\u8bc1\u636e\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u5bb9\u91cf\u89c4\u5212\u7684\u52a8\u6001\u652f\u6491<\/strong><br \/>\n\u8ffd\u8e2a\u6570\u636e\u4e2d\u7684\u8c03\u7528\u9891\u7387\u4e0e\u8d44\u6e90\u6d88\u8017\uff08\u5982CPU\/\u5185\u5b58\uff09\uff0c\u53ef\u5e2e\u52a9\u9884\u6d4b\u4f55\u65f6\u9700\u8981\u6269\u5bb9\u4ee5\u6ee1\u8db3SLA\u627f\u8bfa\u3002\u4f8b\u5982\uff0c\u82e5\u4fc3\u9500\u6d3b\u52a8\u671f\u95f4\u8ba2\u5355\u670d\u52a1\u7684\u6570\u636e\u5e93\u5199\u5165\u5ef6\u8fdf\u6301\u7eed\u4e0a\u5347\uff0c\u7cfb\u7edf\u53ef\u63d0\u524d\u89e6\u53d1\u81ea\u52a8\u6269\u5bb9\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u7528\u6237\u4f53\u9a8c\u7684\u7ec6\u7c92\u5ea6\u4f18\u5316<\/strong><br \/>\nSLA\u7684\u672c\u8d28\u662f\u7528\u6237\u4f53\u9a8c\u4fdd\u969c\u3002\u901a\u8fc7\u8ffd\u8e2a\u7528\u6237\u7aef\u7684\u771f\u5b9e\u6027\u80fd\uff08\u5982\u79fb\u52a8\u7aef\u52a0\u8f7d\u65f6\u95f4\uff09\uff0c\u5e76\u7ed3\u5408\u4e1a\u52a1\u5c5e\u6027\uff08\u5982VIP\u7528\u6237\u4f18\u5148\u7ea7\uff09\uff0c\u4f01\u4e1a\u80fd\u5b9e\u73b0\u5dee\u5f02\u5316\u7684SLA\u7b56\u7565\uff0c\u800c\u975e\u201c\u4e00\u5200\u5207\u201d\u7684\u9608\u503c\u7ba1\u7406\u3002<\/p>\n<\/li>\n<\/ol>\n<hr>\n<h3 id=\"\u56db-\u5b9e\u8df5\u6307\u5357-\u6784\u5efa\u4ee5\u8ffd\u8e2a\u4e3a\u6838\u5fc3\u7684sla\u76d1\u63a7\u4f53\u7cfb\"><strong>\u56db\u3001\u5b9e\u8df5\u6307\u5357\uff1a\u6784\u5efa\u4ee5\u8ffd\u8e2a\u4e3a\u6838\u5fc3\u7684SLA\u76d1\u63a7\u4f53\u7cfb<\/strong><\/h3>\n<ol>\n<li>\n<p><strong>\u6807\u51c6\u5316\u6570\u636e\u91c7\u96c6<\/strong><br \/>\n\u91c7\u7528OpenTelemetry\u7b49\u5f00\u6e90\u6846\u67b6\u7edf\u4e00\u57cb\u70b9\uff0c\u907f\u514d\u5404\u670d\u52a1\u4f7f\u7528\u4e0d\u540c\u8ffd\u8e2a\u5de5\u5177\u5bfc\u81f4\u7684\u6570\u636e\u5272\u88c2\u3002\u5173\u952eSpan\u9700\u5305\u542b\u4e1a\u52a1\u5c5e\u6027\uff08\u5982\u7528\u6237\u7c7b\u578b\u3001\u5730\u57df\uff09\uff0c\u4ee5\u4fbf\u6309\u7ef4\u5ea6\u805a\u5408SLA\u6307\u6807\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u6307\u6807\u8ba1\u7b97\u4e0e\u544a\u8b66\u8054\u52a8<\/strong><br \/>\n\u5c06\u8ffd\u8e2a\u6570\u636e\u5bfc\u5165<a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">Prometheus<\/a>\u6216Datadog\uff0c\u5b9a\u4e49SLA\u76f8\u5173\u7684PromQL\u67e5\u8be2\u3002\u4f8b\u5982\uff1a\u201c\u8fc7\u53bb5\u5206\u949f\uff0c\u8ba2\u5355\u521b\u5efaAPI\u7684P99\u5ef6\u8fdf\u8d85\u8fc7800ms\u201d\u89e6\u53d1\u544a\u8b66\uff0c\u5e76\u81ea\u52a8\u5173\u8054\u76f8\u5173\u8ffd\u8e2a\u8be6\u60c5\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u53ef\u89c6\u5316\u4e0e<a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">\u6839\u56e0\u5206\u6790<\/a><\/strong><br \/>\n\u4f7f\u7528Grafana\u6216Elastic APM\u6784\u5efa\u4eea\u8868\u76d8\uff0c\u5c06SLA\u6307\u6807\u4e0e\u8ffd\u8e2a\u94fe\u8def\u5173\u8054\u3002\u4f8b\u5982\uff0c\u70b9\u51fb\u201c\u9ad8\u5ef6\u8fdf\u544a\u8b66\u201d\u53ef\u76f4\u63a5\u4e0b\u94bb\u5230\u5177\u4f53Trace\uff0c\u67e5\u770b\u8017\u65f6\u6700\u957f\u7684\u670d\u52a1\u8282\u70b9\u3002<\/p>\n<\/li>\n<\/ol>\n<p><strong>\u6280\u672f\u9009\u578b\u5efa\u8bae<\/strong>\uff1a<\/p>\n<ul>\n<li>\u5f00\u6e90\u65b9\u6848\uff1aJaeger\uff08\u8ffd\u8e2a\uff09 + <a href=\"https:\/\/www.yunshan.net\/\"   target=\"_blank\" style=\"color:blue\">Prometheus<\/a>\uff08\u6307\u6807\uff09 + Loki\uff08\u65e5\u5fd7\uff09\u7ec4\u5408\uff0c\u9002\u5408\u6210\u672c\u654f\u611f\u578b\u4f01\u4e1a\u3002\n<\/li>\n<li>\u4e91\u539f\u751f\u65b9\u6848\uff1aAWS X-Ray\u3001Google Cloud Trace\u7b49\u5168\u6258\u7ba1\u670d\u52a1\uff0c\u964d\u4f4e\u8fd0\u7ef4\u590d\u6742\u5ea6\u3002\n<\/li>\n<\/ul>\n<hr>\n<h3 id=\"\u4e94-\u6311\u6218\u4e0e\u5e94\u5bf9-\u5206\u5e03\u5f0f\u8ffd\u8e2a\u843d\u5730\u7684\u5e38\u89c1\u9677\u9631\"><strong>\u4e94\u3001\u6311\u6218\u4e0e\u5e94\u5bf9\uff1a\u5206\u5e03\u5f0f\u8ffd\u8e2a\u843d\u5730\u7684\u5e38\u89c1\u9677\u9631<\/strong><\/h3>\n<ol>\n<li>\n<p><strong>\u6027\u80fd\u5f00\u9500\u63a7\u5236<\/strong><br \/>\n\u91c7\u6837\u7b56\u7565\u662f\u5173\u952e\u2014\u2014\u4f4e\u4f18\u5148\u7ea7\u8bf7\u6c42\u53ef\u964d\u4f4e\u91c7\u6837\u7387\uff0c\u800c\u6838\u5fc3\u94fe\u8def\u9700\u5168\u91cf\u91c7\u96c6\u3002\u52a8\u6001\u91c7\u6837\uff08\u5982\u6839\u636e\u9519\u8bef\u7387\u8c03\u6574\uff09\u80fd\u5e73\u8861\u6570\u636e\u5b8c\u6574\u6027\u4e0e\u8d44\u6e90\u6d88\u8017\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u6570\u636e\u9690\u79c1\u4e0e\u5408\u89c4<\/strong><br \/>\n\u8ffd\u8e2a\u6570\u636e\u53ef\u80fd\u5305\u542b\u654f\u611f\u4fe1\u606f\uff08\u5982\u7528\u6237ID\uff09\uff0c\u9700\u901a\u8fc7\u8131\u654f\u3001\u52a0\u5bc6\u5b58\u50a8\u786e\u4fdd\u7b26\u5408GDPR\u7b49\u6cd5\u89c4\u3002<\/p>\n<\/li>\n<li>\n<p><strong>\u7ec4\u7ec7\u534f\u4f5c\u58c1\u5792<\/strong><br \/>\nSLA\u76d1\u63a7\u6d89\u53ca\u5f00\u53d1\u3001\u8fd0\u7ef4\u4e0e\u4e1a\u52a1\u56e2\u961f\uff0c\u9700\u5efa\u7acb\u7edf\u4e00\u7684\u6570\u636e\u6d88\u8d39\u754c\u9762\uff08\u5982\u5171\u4eabDashboard\uff09\uff0c\u907f\u514d\u201c\u6570\u636e\u5b64\u5c9b\u201d\u3002<\/p>\n<\/li>\n<\/ol>\n<hr>\n<p><strong>\u5199\u5728\u6700\u540e<\/strong><br \/>\n\u968f\u7740\u4e91\u539f\u751f\u6280\u672f\u7684\u6f14\u8fdb\uff0c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u5df2\u4ece\u201c\u53ef\u9009\u9879\u201d\u53d8\u4e3aSLA\u76d1\u63a7\u7684\u201c\u5fc5\u9009\u9879\u201d\u3002\u5b83\u4e0d\u4ec5\u662f\u6280\u672f\u56e2\u961f\u7684\u95ee\u9898\u6392\u67e5\u5de5\u5177\uff0c\u66f4\u6210\u4e3a\u4f01\u4e1a\u670d\u52a1\u6cbb\u7406\u7684\u6838\u5fc3\u57fa\u7840\u8bbe\u65bd\u2014\u2014\u901a\u8fc7\u5c06\u62bd\u8c61\u7684SLA\u627f\u8bfa\u8f6c\u5316\u4e3a\u53ef\u89c2\u6d4b\u3001\u53ef\u4f18\u5316\u7684\u6570\u636e\u6307\u6807\uff0c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u6b63\u5728\u91cd\u65b0\u5b9a\u4e49\u6570\u5b57\u5316\u65f6\u4ee3\u7684\u670d\u52a1\u8d28\u91cf\u6807\u51c6\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u524d\u8a00 \u5728\u6570\u5b57\u5316\u6d6a\u6f6e\u4e2d\uff0c\u4f01\u4e1a\u7684\u670d\u52a1\u67b6\u6784\u65e5\u76ca\u590d\u6742\uff0c\u5fae\u670d\u52a1\u3001\u5bb9\u5668\u5316\u4e0e\u4e91\u539f\u751f\u6280\u672f\u7684\u666e\u53ca\u4f7f\u5f97\u7cfb\u7edf\u95f4\u7684\u4ea4\u4e92\u5448\u73b0\u51fa\u7f51\u72b6\u5316\u7279\u5f81\u3002\u4e00\u6b21\u7528\u6237\u8bf7\u6c42\u53ef\u80fd\u7a7f\u8d8a\u6570\u5341\u4e2a\u670d\u52a1\u8282\u70b9\uff0c\u5982\u4f55\u786e\u4fdd\u6bcf\u4e2a\u73af\u8282\u7684\u6027\u80fd\u4e0e\u7a33\u5b9a\u6027\uff1f\u5982\u4f55\u91cf\u5316\u5e76\u4fdd\u969c\u670d\u52a1\u7ea7\u522b\u534f\u8bae\uff08SLA\uff09\u4e2d\u7684\u54cd\u5e94\u65f6\u95f4\u3001\u53ef\u7528\u6027\u7b49\u5173\u952e\u6307\u6807\uff1f\u5206\u5e03\u5f0f\u8ffd\u8e2a\u6280\u672f\u7684\u5d1b\u8d77\uff0c\u4e3a\u8fd9\u4e00\u96be\u9898\u63d0\u4f9b\u4e86\u7834\u5c40\u601d\u8def\u2014\u2014\u5b83\u4e0d\u4ec5\u8ba9\u201c\u9ed1\u76d2\u201d\u7cfb\u7edf\u53d8\u5f97\u900f\u660e\uff0c\u66f4\u6210\u4e3a\u5b9e\u73b0\u7cbe\u51c6SLA\u76d1\u63a7\u7684\u57fa\u77f3\u3002 \u4e00\u3001\u5206\u5e03\u5f0f\u8ffd\u8e2a\uff1a\u89e3\u5f00\u590d\u6742\u7cfb\u7edf\u7684\u201c\u5168\u94fe\u8def\u5730\u56fe\u201d \u5206\u5e03\u5f0f\u8ffd\u8e2a\u7684\u6838\u5fc3\u5728\u4e8e\u5bf9\u8bf7\u6c42\u8def\u5f84\u7684\u5168\u751f\u547d\u5468\u671f\u8bb0\u5f55\u3002\u901a\u8fc7\u552f\u4e00\u6807\u8bc6\uff08Trace ID\uff09\u4e32\u8054\u8d77\u8de8\u670d\u52a1\u7684\u8c03\u7528\u94fe\uff0c\u7ed3\u5408Span\uff08\u5355\u4e2a\u670d\u52a1\u8282\u70b9\u7684\u64cd\u4f5c\u5355\u5143\uff09\u8bb0\u5f55\u8017\u65f6\u3001\u72b6\u6001\u4e0e\u5143\u6570\u636e\uff0c\u7cfb\u7edf\u80fd\u591f\u6784\u5efa\u51fa\u5b8c\u6574\u7684\u8bf7\u6c42\u8f68\u8ff9\u3002\u4f8b\u5982\uff0c\u4e00\u4e2a\u7535\u5546\u8ba2\u5355\u7684\u521b\u5efa\u53ef\u80fd\u6d89\u53ca\u7528\u6237\u9274\u6743\u3001\u5e93\u5b58\u67e5\u8be2\u3001\u652f\u4ed8\u7f51\u5173\u7b49\u591a\u4e2a\u670d\u52a1\uff0c\u800c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u80fd\u6e05\u6670\u6807\u6ce8\u6bcf\u4e2a\u73af\u8282\u7684\u8017\u65f6\u4e0e\u6210\u529f\u7387\u3002 \u8fd9\u79cd\u80fd\u529b\u76f4\u63a5\u670d\u52a1\u4e8eSLA\u76d1\u63a7\u7684\u4e24\u5927\u6838\u5fc3\u9700\u6c42\uff1a \u7aef\u5230\u7aef\u6027\u80fd\u53ef\u89c6\u5316\uff1aSLA\u4e2d\u7684\u54cd\u5e94\u65f6\u95f4\u627f\u8bfa\uff08\u5982\u201c99%\u7684\u8bf7\u6c42\u5728500ms\u5185\u5b8c\u6210\u201d\uff09\uff0c\u4f9d\u8d56\u5bf9\u6574\u4f53\u94fe\u8def\u800c\u975e\u5355\u4e2a\u670d\u52a1\u7684\u89c2\u6d4b\u3002\u5206\u5e03\u5f0f\u8ffd\u8e2a\u901a\u8fc7\u805a\u5408\u8de8\u670d\u52a1\u6570\u636e\uff0c\u53ef\u7cbe\u51c6\u8bc6\u522b\u74f6\u9888\u70b9\uff08\u5982\u67d0\u4e2a\u6570\u636e\u5e93\u67e5\u8be2\u62d6\u6162\u5168\u5c40\uff09\u3002 \u6545\u969c\u6839\u56e0\u5b9a\u4f4d\uff1a\u5f53\u670d\u52a1\u53ef\u7528\u6027\u4f4e\u4e8eSLA\u9608\u503c\u65f6\uff0c\u8ffd\u8e2a\u6570\u636e\u80fd\u5feb\u901f\u5b9a\u4f4d\u5f02\u5e38\u8282\u70b9\uff08\u5982\u67d0\u4e2a\u5fae\u670d\u52a1\u56e0\u5185\u5b58\u6cc4\u6f0f\u9891\u7e41\u5d29\u6e83\uff09\uff0c\u907f\u514d\u201c\u76f2\u4eba\u6478\u8c61\u201d\u5f0f\u6392\u67e5\u3002 \u4e8c\u3001\u4ece\u6570\u636e\u5230\u6d1e\u5bdf\uff1a\u5206\u5e03\u5f0f\u8ffd\u8e2a\u5982\u4f55\u8d4b\u80fdSLA\u6307\u6807\u91cf\u5316 SLA\u7684\u6838\u5fc3\u6307\u6807\u901a\u5e38\u5305\u62ec\u53ef\u7528\u6027\u3001\u5ef6\u8fdf\u3001\u541e\u5410\u91cf\u548c\u9519\u8bef\u7387\u3002\u5206\u5e03\u5f0f\u8ffd\u8e2a\u901a\u8fc7\u4ee5\u4e0b\u65b9\u5f0f\u5c06\u5176\u8f6c\u5316\u4e3a\u53ef\u8861\u91cf\u7684\u6570\u636e\uff1a \u53ef\u7528\u6027\u76d1\u63a7 \u901a\u8fc7\u8ffd\u8e2a\u6210\u529f\u7387\uff08\u5982HTTP\u72b6\u6001\u7801\uff09\u4e0e\u670d\u52a1\u5fc3\u8df3\uff0c\u7cfb\u7edf\u53ef\u5b9e\u65f6\u8ba1\u7b97\u670d\u52a1\u53ef\u7528\u6027\u3002\u4f8b\u5982\uff0c\u82e5\u67d0API\u7684SLA\u627f\u8bfa\u53ef\u7528\u6027\u4e3a99.95%\uff0c\u8ffd\u8e2a\u6570\u636e\u53ef\u81ea\u52a8\u7edf\u8ba1\u5176\u4e0d\u53ef\u7528\u65f6\u6bb5\uff0c\u5e76\u5173\u8054\u5230\u5177\u4f53\u670d\u52a1\u6216\u57fa\u7840\u8bbe\u65bd\u6545\u969c\u3002 \u5ef6\u8fdf\u5206\u6790 \u5206\u5e03\u5f0f\u8ffd\u8e2a\u5929\u7136\u652f\u6301\u5206\u5c42\u5ef6\u8fdf\u7edf\u8ba1\uff1a\u4ece\u5168\u5c40\u54cd\u5e94\u65f6\u95f4\u5230\u5355\u4e2a\u670d\u52a1\u3001\u6570\u636e\u5e93\u67e5\u8be2\u751a\u81f3\u7b2c\u4e09\u65b9API\u8c03\u7528\u3002\u501f\u52a9\u767e\u5206\u4f4d\u6570\u7edf\u8ba1\uff08\u5982P90\/P99\uff09\uff0c\u4f01\u4e1a\u80fd\u9a8c\u8bc1\u662f\u5426\u6ee1\u8db3SLA\u4e2d\u7684\u5ef6\u8fdf\u627f\u8bfa\uff0c\u5e76\u9488\u5bf9\u957f\u5c3e\u8bf7\u6c42\u4f18\u5316\u3002 \u9519\u8bef\u6839\u56e0\u5173\u8054 \u5f53\u9519\u8bef\u7387\u8d85\u6807\u65f6\uff0c\u4f20\u7edf\u76d1\u63a7\u5de5\u5177\u53ef\u80fd\u4ec5\u62a5\u544a\u201c\u652f\u4ed8\u670d\u52a1\u5f02\u5e38\u201d\uff0c\u800c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u80fd\u8fdb\u4e00\u6b65\u63ed\u793a\u9519\u8bef\u6e90\u5934\u2014\u2014\u4f8b\u5982\uff0c\u662f\u8eab\u4efd\u9a8c\u8bc1\u670d\u52a1\u7684\u8d85\u65f6\u89e6\u53d1\u4e86\u652f\u4ed8\u6d41\u7a0b\u7684\u8fde\u73af\u5931\u8d25\u3002\u8fd9\u79cd\u5173\u8054\u6027\u5206\u6790\u5927\u5e45\u7f29\u77ed\u4e86MTTR\uff08\u5e73\u5747\u4fee\u590d\u65f6\u95f4\uff09\u3002 \u6848\u4f8b\uff1a\u67d0\u91d1\u878d\u5e73\u53f0\u901a\u8fc7\u96c6\u6210Jaeger\uff08\u5f00\u6e90\u5206\u5e03\u5f0f\u8ffd\u8e2a\u7cfb\u7edf\uff09\uff0c\u5c06\u652f\u4ed8\u94fe\u8def\u9519\u8bef\u7387\u4ece0.5%\u964d\u81f30.1%\uff0c\u540c\u65f6SLA\u8fdd\u7ea6\u4e8b\u4ef6\u51cf\u5c11\u4e8660%\u3002 \u4e09\u3001\u8de8\u8d8a\u76d1\u63a7\u76f2\u533a\uff1a\u5206\u5e03\u5f0f\u8ffd\u8e2a\u7684\u8fdb\u9636\u4ef7\u503c \u9664\u4e86\u57fa\u7840\u6307\u6807\uff0c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u8fd8\u80fd\u89e3\u51b3SLA\u7ba1\u7406\u4e2d\u7684\u6df1\u5c42\u6b21\u95ee\u9898\uff1a \u4f9d\u8d56\u670d\u52a1\u7684SLA\u5408\u89c4\u6027\u9a8c\u8bc1 \u5728\u5fae\u670d\u52a1\u67b6\u6784\u4e2d\uff0c\u6838\u5fc3\u670d\u52a1\u53ef\u80fd\u4f9d\u8d56\u7b2c\u4e09\u65b9API\uff08\u5982\u77ed\u4fe1\u7f51\u5173\uff09\u3002\u901a\u8fc7\u8ffd\u8e2a\u8fd9\u4e9b\u5916\u90e8\u8c03\u7528\u7684\u6027\u80fd\uff0c\u4f01\u4e1a\u53ef\u9a8c\u8bc1\u5408\u4f5c\u4f19\u4f34\u662f\u5426\u9075\u5b88SLA\u6761\u6b3e\uff0c\u5e76\u4e3a\u5408\u540c\u7ea0\u7eb7\u63d0\u4f9b\u6570\u636e\u8bc1\u636e\u3002 \u5bb9\u91cf\u89c4\u5212\u7684\u52a8\u6001\u652f\u6491 \u8ffd\u8e2a\u6570\u636e\u4e2d\u7684\u8c03\u7528\u9891\u7387\u4e0e\u8d44\u6e90\u6d88\u8017\uff08\u5982CPU\/\u5185\u5b58\uff09\uff0c\u53ef\u5e2e\u52a9\u9884\u6d4b\u4f55\u65f6\u9700\u8981\u6269\u5bb9\u4ee5\u6ee1\u8db3SLA\u627f\u8bfa\u3002\u4f8b\u5982\uff0c\u82e5\u4fc3\u9500\u6d3b\u52a8\u671f\u95f4\u8ba2\u5355\u670d\u52a1\u7684\u6570\u636e\u5e93\u5199\u5165\u5ef6\u8fdf\u6301\u7eed\u4e0a\u5347\uff0c\u7cfb\u7edf\u53ef\u63d0\u524d\u89e6\u53d1\u81ea\u52a8\u6269\u5bb9\u3002 \u7528\u6237\u4f53\u9a8c\u7684\u7ec6\u7c92\u5ea6\u4f18\u5316 SLA\u7684\u672c\u8d28\u662f\u7528\u6237\u4f53\u9a8c\u4fdd\u969c\u3002\u901a\u8fc7\u8ffd\u8e2a\u7528\u6237\u7aef\u7684\u771f\u5b9e\u6027\u80fd\uff08\u5982\u79fb\u52a8\u7aef\u52a0\u8f7d\u65f6\u95f4\uff09\uff0c\u5e76\u7ed3\u5408\u4e1a\u52a1\u5c5e\u6027\uff08\u5982VIP\u7528\u6237\u4f18\u5148\u7ea7\uff09\uff0c\u4f01\u4e1a\u80fd\u5b9e\u73b0\u5dee\u5f02\u5316\u7684SLA\u7b56\u7565\uff0c\u800c\u975e\u201c\u4e00\u5200\u5207\u201d\u7684\u9608\u503c\u7ba1\u7406\u3002 \u56db\u3001\u5b9e\u8df5\u6307\u5357\uff1a\u6784\u5efa\u4ee5\u8ffd\u8e2a\u4e3a\u6838\u5fc3\u7684SLA\u76d1\u63a7\u4f53\u7cfb \u6807\u51c6\u5316\u6570\u636e\u91c7\u96c6 \u91c7\u7528OpenTelemetry\u7b49\u5f00\u6e90\u6846\u67b6\u7edf\u4e00\u57cb\u70b9\uff0c\u907f\u514d\u5404\u670d\u52a1\u4f7f\u7528\u4e0d\u540c\u8ffd\u8e2a\u5de5\u5177\u5bfc\u81f4\u7684\u6570\u636e\u5272\u88c2\u3002\u5173\u952eSpan\u9700\u5305\u542b\u4e1a\u52a1\u5c5e\u6027\uff08\u5982\u7528\u6237\u7c7b\u578b\u3001\u5730\u57df\uff09\uff0c\u4ee5\u4fbf\u6309\u7ef4\u5ea6\u805a\u5408SLA\u6307\u6807\u3002 \u6307\u6807\u8ba1\u7b97\u4e0e\u544a\u8b66\u8054\u52a8 \u5c06\u8ffd\u8e2a\u6570\u636e\u5bfc\u5165Prometheus\u6216Datadog\uff0c\u5b9a\u4e49SLA\u76f8\u5173\u7684PromQL\u67e5\u8be2\u3002\u4f8b\u5982\uff1a\u201c\u8fc7\u53bb5\u5206\u949f\uff0c\u8ba2\u5355\u521b\u5efaAPI\u7684P99\u5ef6\u8fdf\u8d85\u8fc7800ms\u201d\u89e6\u53d1\u544a\u8b66\uff0c\u5e76\u81ea\u52a8\u5173\u8054\u76f8\u5173\u8ffd\u8e2a\u8be6\u60c5\u3002 \u53ef\u89c6\u5316\u4e0e\u6839\u56e0\u5206\u6790 \u4f7f\u7528Grafana\u6216Elastic APM\u6784\u5efa\u4eea\u8868\u76d8\uff0c\u5c06SLA\u6307\u6807\u4e0e\u8ffd\u8e2a\u94fe\u8def\u5173\u8054\u3002\u4f8b\u5982\uff0c\u70b9\u51fb\u201c\u9ad8\u5ef6\u8fdf\u544a\u8b66\u201d\u53ef\u76f4\u63a5\u4e0b\u94bb\u5230\u5177\u4f53Trace\uff0c\u67e5\u770b\u8017\u65f6\u6700\u957f\u7684\u670d\u52a1\u8282\u70b9\u3002 \u6280\u672f\u9009\u578b\u5efa\u8bae\uff1a \u5f00\u6e90\u65b9\u6848\uff1aJaeger\uff08\u8ffd\u8e2a\uff09 + Prometheus\uff08\u6307\u6807\uff09 + Loki\uff08\u65e5\u5fd7\uff09\u7ec4\u5408\uff0c\u9002\u5408\u6210\u672c\u654f\u611f\u578b\u4f01\u4e1a\u3002 \u4e91\u539f\u751f\u65b9\u6848\uff1aAWS X-Ray\u3001Google Cloud Trace\u7b49\u5168\u6258\u7ba1\u670d\u52a1\uff0c\u964d\u4f4e\u8fd0\u7ef4\u590d\u6742\u5ea6\u3002 \u4e94\u3001\u6311\u6218\u4e0e\u5e94\u5bf9\uff1a\u5206\u5e03\u5f0f\u8ffd\u8e2a\u843d\u5730\u7684\u5e38\u89c1\u9677\u9631 \u6027\u80fd\u5f00\u9500\u63a7\u5236 \u91c7\u6837\u7b56\u7565\u662f\u5173\u952e\u2014\u2014\u4f4e\u4f18\u5148\u7ea7\u8bf7\u6c42\u53ef\u964d\u4f4e\u91c7\u6837\u7387\uff0c\u800c\u6838\u5fc3\u94fe\u8def\u9700\u5168\u91cf\u91c7\u96c6\u3002\u52a8\u6001\u91c7\u6837\uff08\u5982\u6839\u636e\u9519\u8bef\u7387\u8c03\u6574\uff09\u80fd\u5e73\u8861\u6570\u636e\u5b8c\u6574\u6027\u4e0e\u8d44\u6e90\u6d88\u8017\u3002 \u6570\u636e\u9690\u79c1\u4e0e\u5408\u89c4 \u8ffd\u8e2a\u6570\u636e\u53ef\u80fd\u5305\u542b\u654f\u611f\u4fe1\u606f\uff08\u5982\u7528\u6237ID\uff09\uff0c\u9700\u901a\u8fc7\u8131\u654f\u3001\u52a0\u5bc6\u5b58\u50a8\u786e\u4fdd\u7b26\u5408GDPR\u7b49\u6cd5\u89c4\u3002 \u7ec4\u7ec7\u534f\u4f5c\u58c1\u5792 SLA\u76d1\u63a7\u6d89\u53ca\u5f00\u53d1\u3001\u8fd0\u7ef4\u4e0e\u4e1a\u52a1\u56e2\u961f\uff0c\u9700\u5efa\u7acb\u7edf\u4e00\u7684\u6570\u636e\u6d88\u8d39\u754c\u9762\uff08\u5982\u5171\u4eabDashboard\uff09\uff0c\u907f\u514d\u201c\u6570\u636e\u5b64\u5c9b\u201d\u3002 \u5199\u5728\u6700\u540e \u968f\u7740\u4e91\u539f\u751f\u6280\u672f\u7684\u6f14\u8fdb\uff0c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u5df2\u4ece\u201c\u53ef\u9009\u9879\u201d\u53d8\u4e3aSLA\u76d1\u63a7\u7684\u201c\u5fc5\u9009\u9879\u201d\u3002\u5b83\u4e0d\u4ec5\u662f\u6280\u672f\u56e2\u961f\u7684\u95ee\u9898\u6392\u67e5\u5de5\u5177\uff0c\u66f4\u6210\u4e3a\u4f01\u4e1a\u670d\u52a1\u6cbb\u7406\u7684\u6838\u5fc3\u57fa\u7840\u8bbe\u65bd\u2014\u2014\u901a\u8fc7\u5c06\u62bd\u8c61\u7684SLA\u627f\u8bfa\u8f6c\u5316\u4e3a\u53ef\u89c2\u6d4b\u3001\u53ef\u4f18\u5316\u7684\u6570\u636e\u6307\u6807\uff0c\u5206\u5e03\u5f0f\u8ffd\u8e2a\u6b63\u5728\u91cd\u65b0\u5b9a\u4e49\u6570\u5b57\u5316\u65f6\u4ee3\u7684\u670d\u52a1\u8d28\u91cf\u6807\u51c6\u3002<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-37266","post","type-post","status-publish","format-standard","hentry","category-product-news"],"_links":{"self":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts\/37266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/comments?post=37266"}],"version-history":[{"count":1,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts\/37266\/revisions"}],"predecessor-version":[{"id":37268,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts\/37266\/revisions\/37268"}],"wp:attachment":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/media?parent=37266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/categories?post=37266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/tags?post=37266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}