{"id":38987,"date":"2025-04-24T19:46:35","date_gmt":"2025-04-24T11:46:35","guid":{"rendered":"https:\/\/www.yunshan.net\/blog\/?p=38987"},"modified":"2025-04-24T19:46:35","modified_gmt":"2025-04-24T11:46:35","slug":"%e4%b8%9a%e5%8a%a1%e6%80%a7%e8%83%bd%e6%8c%87%e6%a0%87%e5%9c%a8%e5%ae%a2%e6%88%b7%e5%85%b3%e7%b3%bb%e7%ae%a1%e7%90%86%e4%b8%ad%e7%9a%84%e4%bd%9c%e7%94%a8%e6%98%af%e4%bb%80%e4%b9%88","status":"publish","type":"post","link":"https:\/\/www.yunshan.net\/blog\/archives\/38987.html","title":{"rendered":"\u4e1a\u52a1\u6027\u80fd\u6307\u6807\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u4e2d\u7684\u4f5c\u7528\u662f\u4ec0\u4e48"},"content":{"rendered":"

\n

\"\u4e1a\u52a1\u6027\u80fd\u6307\u6807\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u4e2d\u7684\u4f5c\u7528\u662f\u4ec0\u4e48\"<\/p>\n<\/p>\n

\u4e1a\u52a1\u6027\u80fd\u6307\u6807\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\uff08CRM\uff09\u4e2d\u7684\u4f5c\u7528\u662f\u591a\u65b9\u9762\u7684\uff0c\u5b83\u4eec\u5e2e\u52a9\u4f01\u4e1a\u8bc4\u4f30\u548c\u4f18\u5316\u4e0e\u5ba2\u6237\u7684\u5173\u7cfb\uff0c\u4ece\u800c\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u3001\u5fe0\u8bda\u5ea6\uff0c\u964d\u4f4e\u5ba2\u6237\u6d41\u5931\u7387\uff0c\u5e76\u6700\u7ec8\u589e\u52a0\u4f01\u4e1a\u7684\u6536\u76ca\u3002\u4ee5\u4e0b\u662f\u4e1a\u52a1\u6027\u80fd\u6307\u6807\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u4e2d\u7684\u5177\u4f53\u4f5c\u7528\uff1a<\/p>\n

1. \u8bc4\u4f30\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u5fe0\u8bda\u5ea6<\/strong><\/p>\n

  • \u5ba2\u6237\u6ee1\u610f\u5ea6\uff08CSAT\uff09<\/strong>\uff1a\u901a\u8fc7\u95ee\u5377\u8c03\u67e5\u3001\u7535\u8bdd\u8bbf\u8c08\u3001\u5728\u7ebf\u8bc4\u8bba\u7b49\u65b9\u5f0f\u6536\u96c6\u6570\u636e\uff0c\u4e86\u89e3\u5ba2\u6237\u5bf9\u4ea7\u54c1\u6216\u670d\u52a1\u7684\u6ee1\u610f\u7a0b\u5ea6\u3002\u4f8b\u5982\uff0c\u4f01\u4e1a\u53ef\u4ee5\u5b9a\u671f\u5f00\u5c55\u6ee1\u610f\u5ea6\u8c03\u67e5\uff0c\u6839\u636e\u5ba2\u6237\u53cd\u9988\u8c03\u6574\u4ea7\u54c1\u6216\u670d\u52a1\uff0c\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002<\/li>\n
  • \u51c0\u63a8\u8350\u503c\uff08NPS\uff09<\/strong>\uff1a\u901a\u8fc7\u8be2\u95ee\u5ba2\u6237\u63a8\u8350\u4ea7\u54c1\u6216\u670d\u52a1\u7684\u53ef\u80fd\u6027\uff0c\u5c06\u5ba2\u6237\u5206\u4e3a\u63a8\u8350\u8005\u3001\u4e2d\u7acb\u8005\u548c\u6279\u8bc4\u8005\uff0c\u8861\u91cf\u5ba2\u6237\u5fe0\u8bda\u5ea6\u548c\u54c1\u724c\u63a8\u5e7f\u6548\u679c\u3002\u4f8b\u5982\uff0c\u4e00\u5bb6\u9152\u5e97\u7684NPS\u8f83\u9ad8\uff0c\u8bf4\u660e\u5ba2\u6237\u613f\u610f\u5411\u4ed6\u4eba\u63a8\u8350\u8be5\u9152\u5e97\uff0c\u9152\u5e97\u7684\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u7b56\u7565\u8f83\u4e3a\u6210\u529f\u3002<\/li>\n

    2. \u9884\u6d4b\u5ba2\u6237\u6d41\u5931\u7387<\/strong><\/p>\n

  • \u5ba2\u6237\u6d41\u5931\u7387<\/strong>\uff1a\u8ba1\u7b97\u7279\u5b9a\u65f6\u95f4\u6bb5\u5185\u6d41\u5931\u7684\u5ba2\u6237\u6570\u91cf\u5360\u5ba2\u6237\u603b\u6570\u7684\u6bd4\u4f8b\uff0c\u5206\u6790\u5ba2\u6237\u6d41\u5931\u7684\u539f\u56e0\u548c\u8d8b\u52bf\u3002\u4f8b\u5982\uff0c\u7535\u4fe1\u516c\u53f8\u901a\u8fc7\u5206\u6790\u5ba2\u6237\u6d41\u5931\u7387\uff0c\u627e\u51fa\u5ba2\u6237\u6d41\u5931\u7684\u539f\u56e0\uff08\u5982\u7ade\u4e89\u5bf9\u624b\u7684\u4f18\u60e0\u5957\u9910\uff09\uff0c\u91c7\u53d6\u76f8\u5e94\u63aa\u65bd\uff08\u5982\u63a8\u51fa\u66f4\u6709\u7ade\u4e89\u529b\u7684\u5957\u9910\uff09\u6765\u633d\u7559\u5ba2\u6237\u3002<\/li>\n

    3. \u4f18\u5316\u5ba2\u6237\u83b7\u53d6\u6210\u672c<\/strong><\/p>\n

  • \u5ba2\u6237\u83b7\u53d6\u6210\u672c\uff08CAC\uff09<\/strong>\uff1a\u5206\u6790\u83b7\u53d6\u65b0\u5ba2\u6237\u6240\u82b1\u8d39\u7684\u6210\u672c\uff0c\u7ed3\u5408\u5ba2\u6237\u751f\u547d\u5468\u671f\u4ef7\u503c\uff08CLV\uff09\uff0c\u4f18\u5316\u5ba2\u6237\u83b7\u53d6\u7b56\u7565\u3002\u4f8b\u5982\uff0c\u7535\u5546\u5e73\u53f0\u901a\u8fc7\u5206\u6790CAC\u548cCLV\uff0c\u53d1\u73b0\u901a\u8fc7\u793e\u4ea4\u5a92\u4f53\u5e7f\u544a\u83b7\u53d6\u7684\u5ba2\u6237CAC\u8f83\u4f4e\u4e14CLV\u8f83\u9ad8\uff0c\u4e8e\u662f\u52a0\u5927\u5728\u793e\u4ea4\u5a92\u4f53\u4e0a\u7684\u5e7f\u544a\u6295\u5165\u3002<\/li>\n

    4. \u63d0\u9ad8\u5ba2\u6237\u751f\u547d\u5468\u671f\u4ef7\u503c\uff08CLV\uff09<\/strong><\/p>\n

  • CLV\u8ba1\u7b97<\/strong>\uff1a\u5c06\u4e00\u4e2a\u5ba2\u6237\u7684\u6240\u6709\u8d2d\u4e70\u603b\u989d\u51cf\u53bb\u5438\u5f15\u3001\u83b7\u5f97\u548c\u7ef4\u62a4\u8be5\u5ba2\u6237\u6240\u82b1\u8d39\u7684\u6210\u672c\u3002\u4f01\u4e1a\u901a\u8fc7\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u5fe0\u8bda\u5ea6\uff0c\u5ef6\u957f\u5ba2\u6237\u751f\u547d\u5468\u671f\uff0c\u589e\u52a0\u5ba2\u6237\u8d2d\u4e70\u9891\u7387\u548c\u91d1\u989d\uff0c\u4ece\u800c\u63d0\u9ad8CLV\u3002\u4f8b\u5982\uff0c\u5316\u5986\u54c1\u54c1\u724c\u901a\u8fc7\u63d0\u4f9b\u4e2a\u6027\u5316\u7684\u62a4\u80a4\u5efa\u8bae\u548c\u4e13\u5c5e\u4f18\u60e0\uff0c\u63d0\u9ad8\u5ba2\u6237\u7684\u8d2d\u4e70\u9891\u7387\u548c\u91d1\u989d\uff0c\u8fdb\u800c\u63d0\u9ad8CLV\u3002<\/li>\n

    5. \u63d0\u5347\u5ba2\u6237\u670d\u52a1\u8d28\u91cf<\/strong><\/p>\n

  • \u54cd\u5e94\u65f6\u95f4\u548c\u89e3\u51b3\u65f6\u95f4<\/strong>\uff1a\u6d4b\u91cf\u4f01\u4e1a\u5bf9\u5ba2\u6237\u8bf7\u6c42\u7684\u54cd\u5e94\u901f\u5ea6\u548c\u89e3\u51b3\u95ee\u9898\u7684\u6548\u7387\u3002\u5feb\u901f\u7684\u54cd\u5e94\u548c\u89e3\u51b3\u65f6\u95f4\u80fd\u591f\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u5fe0\u8bda\u5ea6\u3002\u4f8b\u5982\uff0c\u5728\u7ebf\u5ba2\u670d\u5e73\u53f0\u76d1\u63a7\u54cd\u5e94\u65f6\u95f4\u548c\u89e3\u51b3\u65f6\u95f4\uff0c\u786e\u4fdd\u5ba2\u6237\u95ee\u9898\u5f97\u5230\u53ca\u65f6\u5904\u7406\u3002<\/li>\n
  • \u8f6c\u5316\u7387\u548c\u518d\u8d2d\u7387<\/strong>\uff1a\u8f6c\u5316\u7387\u53cd\u6620\u8bbf\u95ee\u8005\u8f6c\u5316\u4e3a\u8d2d\u4e70\u5ba2\u6237\u7684\u6bd4\u4f8b\uff0c\u518d\u8d2d\u7387\u4f53\u73b0\u5ba2\u6237\u91cd\u590d\u8d2d\u4e70\u7684\u6bd4\u4f8b\u3002\u63d0\u9ad8\u8fd9\u4e24\u4e2a\u6307\u6807\u53ef\u4ee5\u663e\u8457\u63d0\u5347\u4f01\u4e1a\u6536\u76ca\u548c\u5e02\u573a\u4efd\u989d\u3002\u4f8b\u5982\uff0c\u7535\u5546\u7f51\u7ad9\u901a\u8fc7\u4f18\u5316\u9875\u9762\u8bbe\u8ba1\u548c\u8d2d\u7269\u6d41\u7a0b\uff0c\u63d0\u9ad8\u8f6c\u5316\u7387\uff1b\u901a\u8fc7\u63d0\u4f9b\u4f18\u8d28\u7684\u552e\u540e\u670d\u52a1\u548c\u4f1a\u5458\u5236\u5ea6\uff0c\u63d0\u9ad8\u518d\u8d2d\u7387\u3002<\/li>\n

    6. \u5229\u7528\u793e\u4ea4\u5a92\u4f53\u4e92\u52a8\u548c\u53cd\u9988<\/strong><\/p>\n

    \u793e\u4ea4\u5a92\u4f53\u4e92\u52a8\u6570\u636e<\/strong>\uff1a\u5206\u6790\u793e\u4ea4\u5a92\u4f53\u4e0a\u7684\u70b9\u8d5e\u3001\u8bc4\u8bba\u3001\u5206\u4eab\u548c\u63d0\u53ca\u7b49\u6570\u636e\uff0c\u4e86\u89e3\u5ba2\u6237\u504f\u597d\u3001\u6001\u5ea6\u548c\u884c\u4e3a\uff0c\u8c03\u6574\u5ba2\u6237\u7ba1\u7406\u7b56\u7565\u3002\u4f8b\u5982\uff0c\u670d\u88c5\u54c1\u724c\u901a\u8fc7\u5206\u6790\u793e\u4ea4\u5a92\u4f53\u4e0a\u7684\u4e92\u52a8\u6570\u636e\uff0c\u4e86\u89e3\u5230\u5ba2\u6237\u5bf9\u73af\u4fdd\u9762\u6599\u7684\u5173\u6ce8\u5ea6\u8f83\u9ad8\uff0c\u4e8e\u662f\u63a8\u51fa\u73af\u4fdd\u7cfb\u5217\u670d\u88c5\uff0c\u5e76\u5728\u793e\u4ea4\u5a92\u4f53\u4e0a\u8fdb\u884c\u63a8\u5e7f\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"

    \u4e1a\u52a1\u6027\u80fd\u6307\u6807\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\uff08CRM\uff09\u4e2d\u7684\u4f5c\u7528\u662f\u591a\u65b9\u9762\u7684\uff0c\u5b83\u4eec\u5e2e\u52a9\u4f01\u4e1a\u8bc4\u4f30\u548c\u4f18\u5316\u4e0e\u5ba2\u6237\u7684\u5173\u7cfb\uff0c\u4ece\u800c\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u3001\u5fe0\u8bda\u5ea6\uff0c\u964d\u4f4e\u5ba2\u6237\u6d41\u5931\u7387\uff0c\u5e76\u6700\u7ec8\u589e\u52a0\u4f01\u4e1a\u7684\u6536\u76ca\u3002\u4ee5\u4e0b\u662f\u4e1a\u52a1\u6027\u80fd\u6307\u6807\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u4e2d\u7684\u5177\u4f53\u4f5c\u7528\uff1a 1. \u8bc4\u4f30\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u5fe0\u8bda\u5ea6 \u5ba2\u6237\u6ee1\u610f\u5ea6\uff08CSAT\uff09\uff1a\u901a\u8fc7\u95ee\u5377\u8c03\u67e5\u3001\u7535\u8bdd\u8bbf\u8c08\u3001\u5728\u7ebf\u8bc4\u8bba\u7b49\u65b9\u5f0f\u6536\u96c6\u6570\u636e\uff0c\u4e86\u89e3\u5ba2\u6237\u5bf9\u4ea7\u54c1\u6216\u670d\u52a1\u7684\u6ee1\u610f\u7a0b\u5ea6\u3002\u4f8b\u5982\uff0c\u4f01\u4e1a\u53ef\u4ee5\u5b9a\u671f\u5f00\u5c55\u6ee1\u610f\u5ea6\u8c03\u67e5\uff0c\u6839\u636e\u5ba2\u6237\u53cd\u9988\u8c03\u6574\u4ea7\u54c1\u6216\u670d\u52a1\uff0c\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002 \u51c0\u63a8\u8350\u503c\uff08NPS\uff09\uff1a\u901a\u8fc7\u8be2\u95ee\u5ba2\u6237\u63a8\u8350\u4ea7\u54c1\u6216\u670d\u52a1\u7684\u53ef\u80fd\u6027\uff0c\u5c06\u5ba2\u6237\u5206\u4e3a\u63a8\u8350\u8005\u3001\u4e2d\u7acb\u8005\u548c\u6279\u8bc4\u8005\uff0c\u8861\u91cf\u5ba2\u6237\u5fe0\u8bda\u5ea6\u548c\u54c1\u724c\u63a8\u5e7f\u6548\u679c\u3002\u4f8b\u5982\uff0c\u4e00\u5bb6\u9152\u5e97\u7684NPS\u8f83\u9ad8\uff0c\u8bf4\u660e\u5ba2\u6237\u613f\u610f\u5411\u4ed6\u4eba\u63a8\u8350\u8be5\u9152\u5e97\uff0c\u9152\u5e97\u7684\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u7b56\u7565\u8f83\u4e3a\u6210\u529f\u3002 2. \u9884\u6d4b\u5ba2\u6237\u6d41\u5931\u7387 \u5ba2\u6237\u6d41\u5931\u7387\uff1a\u8ba1\u7b97\u7279\u5b9a\u65f6\u95f4\u6bb5\u5185\u6d41\u5931\u7684\u5ba2\u6237\u6570\u91cf\u5360\u5ba2\u6237\u603b\u6570\u7684\u6bd4\u4f8b\uff0c\u5206\u6790\u5ba2\u6237\u6d41\u5931\u7684\u539f\u56e0\u548c\u8d8b\u52bf\u3002\u4f8b\u5982\uff0c\u7535\u4fe1\u516c\u53f8\u901a\u8fc7\u5206\u6790\u5ba2\u6237\u6d41\u5931\u7387\uff0c\u627e\u51fa\u5ba2\u6237\u6d41\u5931\u7684\u539f\u56e0\uff08\u5982\u7ade\u4e89\u5bf9\u624b\u7684\u4f18\u60e0\u5957\u9910\uff09\uff0c\u91c7\u53d6\u76f8\u5e94\u63aa\u65bd\uff08\u5982\u63a8\u51fa\u66f4\u6709\u7ade\u4e89\u529b\u7684\u5957\u9910\uff09\u6765\u633d\u7559\u5ba2\u6237\u3002 3. \u4f18\u5316\u5ba2\u6237\u83b7\u53d6\u6210\u672c \u5ba2\u6237\u83b7\u53d6\u6210\u672c\uff08CAC\uff09\uff1a\u5206\u6790\u83b7\u53d6\u65b0\u5ba2\u6237\u6240\u82b1\u8d39\u7684\u6210\u672c\uff0c\u7ed3\u5408\u5ba2\u6237\u751f\u547d\u5468\u671f\u4ef7\u503c\uff08CLV\uff09\uff0c\u4f18\u5316\u5ba2\u6237\u83b7\u53d6\u7b56\u7565\u3002\u4f8b\u5982\uff0c\u7535\u5546\u5e73\u53f0\u901a\u8fc7\u5206\u6790CAC\u548cCLV\uff0c\u53d1\u73b0\u901a\u8fc7\u793e\u4ea4\u5a92\u4f53\u5e7f\u544a\u83b7\u53d6\u7684\u5ba2\u6237CAC\u8f83\u4f4e\u4e14CLV\u8f83\u9ad8\uff0c\u4e8e\u662f\u52a0\u5927\u5728\u793e\u4ea4\u5a92\u4f53\u4e0a\u7684\u5e7f\u544a\u6295\u5165\u3002 4. \u63d0\u9ad8\u5ba2\u6237\u751f\u547d\u5468\u671f\u4ef7\u503c\uff08CLV\uff09 CLV\u8ba1\u7b97\uff1a\u5c06\u4e00\u4e2a\u5ba2\u6237\u7684\u6240\u6709\u8d2d\u4e70\u603b\u989d\u51cf\u53bb\u5438\u5f15\u3001\u83b7\u5f97\u548c\u7ef4\u62a4\u8be5\u5ba2\u6237\u6240\u82b1\u8d39\u7684\u6210\u672c\u3002\u4f01\u4e1a\u901a\u8fc7\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u5fe0\u8bda\u5ea6\uff0c\u5ef6\u957f\u5ba2\u6237\u751f\u547d\u5468\u671f\uff0c\u589e\u52a0\u5ba2\u6237\u8d2d\u4e70\u9891\u7387\u548c\u91d1\u989d\uff0c\u4ece\u800c\u63d0\u9ad8CLV\u3002\u4f8b\u5982\uff0c\u5316\u5986\u54c1\u54c1\u724c\u901a\u8fc7\u63d0\u4f9b\u4e2a\u6027\u5316\u7684\u62a4\u80a4\u5efa\u8bae\u548c\u4e13\u5c5e\u4f18\u60e0\uff0c\u63d0\u9ad8\u5ba2\u6237\u7684\u8d2d\u4e70\u9891\u7387\u548c\u91d1\u989d\uff0c\u8fdb\u800c\u63d0\u9ad8CLV\u3002 5. \u63d0\u5347\u5ba2\u6237\u670d\u52a1\u8d28\u91cf \u54cd\u5e94\u65f6\u95f4\u548c\u89e3\u51b3\u65f6\u95f4\uff1a\u6d4b\u91cf\u4f01\u4e1a\u5bf9\u5ba2\u6237\u8bf7\u6c42\u7684\u54cd\u5e94\u901f\u5ea6\u548c\u89e3\u51b3\u95ee\u9898\u7684\u6548\u7387\u3002\u5feb\u901f\u7684\u54cd\u5e94\u548c\u89e3\u51b3\u65f6\u95f4\u80fd\u591f\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u5fe0\u8bda\u5ea6\u3002\u4f8b\u5982\uff0c\u5728\u7ebf\u5ba2\u670d\u5e73\u53f0\u76d1\u63a7\u54cd\u5e94\u65f6\u95f4\u548c\u89e3\u51b3\u65f6\u95f4\uff0c\u786e\u4fdd\u5ba2\u6237\u95ee\u9898\u5f97\u5230\u53ca\u65f6\u5904\u7406\u3002 \u8f6c\u5316\u7387\u548c\u518d\u8d2d\u7387\uff1a\u8f6c\u5316\u7387\u53cd\u6620\u8bbf\u95ee\u8005\u8f6c\u5316\u4e3a\u8d2d\u4e70\u5ba2\u6237\u7684\u6bd4\u4f8b\uff0c\u518d\u8d2d\u7387\u4f53\u73b0\u5ba2\u6237\u91cd\u590d\u8d2d\u4e70\u7684\u6bd4\u4f8b\u3002\u63d0\u9ad8\u8fd9\u4e24\u4e2a\u6307\u6807\u53ef\u4ee5\u663e\u8457\u63d0\u5347\u4f01\u4e1a\u6536\u76ca\u548c\u5e02\u573a\u4efd\u989d\u3002\u4f8b\u5982\uff0c\u7535\u5546\u7f51\u7ad9\u901a\u8fc7\u4f18\u5316\u9875\u9762\u8bbe\u8ba1\u548c\u8d2d\u7269\u6d41\u7a0b\uff0c\u63d0\u9ad8\u8f6c\u5316\u7387\uff1b\u901a\u8fc7\u63d0\u4f9b\u4f18\u8d28\u7684\u552e\u540e\u670d\u52a1\u548c\u4f1a\u5458\u5236\u5ea6\uff0c\u63d0\u9ad8\u518d\u8d2d\u7387\u3002 6. \u5229\u7528\u793e\u4ea4\u5a92\u4f53\u4e92\u52a8\u548c\u53cd\u9988 \u793e\u4ea4\u5a92\u4f53\u4e92\u52a8\u6570\u636e\uff1a\u5206\u6790\u793e\u4ea4\u5a92\u4f53\u4e0a\u7684\u70b9\u8d5e\u3001\u8bc4\u8bba\u3001\u5206\u4eab\u548c\u63d0\u53ca\u7b49\u6570\u636e\uff0c\u4e86\u89e3\u5ba2\u6237\u504f\u597d\u3001\u6001\u5ea6\u548c\u884c\u4e3a\uff0c\u8c03\u6574\u5ba2\u6237\u7ba1\u7406\u7b56\u7565\u3002\u4f8b\u5982\uff0c\u670d\u88c5\u54c1\u724c\u901a\u8fc7\u5206\u6790\u793e\u4ea4\u5a92\u4f53\u4e0a\u7684\u4e92\u52a8\u6570\u636e\uff0c\u4e86\u89e3\u5230\u5ba2\u6237\u5bf9\u73af\u4fdd\u9762\u6599\u7684\u5173\u6ce8\u5ea6\u8f83\u9ad8\uff0c\u4e8e\u662f\u63a8\u51fa\u73af\u4fdd\u7cfb\u5217\u670d\u88c5\uff0c\u5e76\u5728\u793e\u4ea4\u5a92\u4f53\u4e0a\u8fdb\u884c\u63a8\u5e7f\u3002<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-38987","post","type-post","status-publish","format-standard","hentry","category-discussion"],"_links":{"self":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts\/38987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/comments?post=38987"}],"version-history":[{"count":1,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts\/38987\/revisions"}],"predecessor-version":[{"id":38989,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/posts\/38987\/revisions\/38989"}],"wp:attachment":[{"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/media?parent=38987"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/categories?post=38987"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yunshan.net\/blog\/wp-json\/wp\/v2\/tags?post=38987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}